Simulation is a powerful analytical technique that plays a role in
the development of managers′ problem‐solving and decision‐making skills
as well as those skills related to effecting organisational change and
dealing with the dynamics of organisational behaviour. An overview is
presented of simulation in the health services setting. Two specific
hospital simulation applications concerning the design of a same‐day
surgery unit and the reallocation of beds among services are described.
Each examines the impact on managerial skills and how simulation
enhanced those skills. Finally, the implications of using simulation as
a strategy for management development are discussed.
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