has more than 20 years of higher education experience, and the vast majority of his responsibilities in that time have centered on academic advising and students success initiatives. He currently serves as Project Director for NACADA: The Global Community for Academic Advising. His professional and research interests include academic advising redesign, student success strategies, the role of technology in advising, and collaborative, student-centered initiatives and programs that promote student success.
Appreciative inquiry is an approach with the power to contribute to inclusion in the workplace. Paired with digital interventions, which share the power to include and the potential to exclude, digital appreciative inquiry offers promising possibilities when used with intention. This chapter presents guidance to help higher education institutions accomplish the goals of inclusion using digital appreciative inquiry, which can lead to greater staff and faculty belonging, trust, engagement, and institutional sustainability.
In the past, technological tools were considered a "solution" to advising challenges. However, successful advising transformation efforts have also incorporated shifts in institutional culture and workforce in addition to the adoption of new technologies. Approaching advising redesign as a digital transformation (Dx) initiative can transform an institution's operations, strategic directions, and value propositions surrounding advising. This chapter articulates an approach to the implementation of advising technologies and the necessity to view "holistic advising redesign" as a Dx initiative for advising to reach its full potential at scale. For institutions, this means embracing not just the promise of new technology but also the investment in and attention to the critical shifts in culture and workforce.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.