2021
DOI: 10.1002/he.20407
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The changing relationship between advising and technology

Abstract: In the past, technological tools were considered a "solution" to advising challenges. However, successful advising transformation efforts have also incorporated shifts in institutional culture and workforce in addition to the adoption of new technologies. Approaching advising redesign as a digital transformation (Dx) initiative can transform an institution's operations, strategic directions, and value propositions surrounding advising. This chapter articulates an approach to the implementation of advising tech… Show more

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Cited by 2 publications
(2 citation statements)
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“…Many universities have focused on ways to make course advising more efficient; online platforms, virtual advising tools, and data analytics have emerged as promising resources for enhancing the advising process (Roushan et al, 2014). Some researchers argue that the digitisation of academic course advising is inevitable and necessary for effective course advising (Pelletier, 2021). It is crucial, however, to strike a balance between technology-mediated advising and maintaining personalised, human interactions (Assiri et al, 2020).…”
Section: Discussionmentioning
confidence: 99%
“…Many universities have focused on ways to make course advising more efficient; online platforms, virtual advising tools, and data analytics have emerged as promising resources for enhancing the advising process (Roushan et al, 2014). Some researchers argue that the digitisation of academic course advising is inevitable and necessary for effective course advising (Pelletier, 2021). It is crucial, however, to strike a balance between technology-mediated advising and maintaining personalised, human interactions (Assiri et al, 2020).…”
Section: Discussionmentioning
confidence: 99%
“…Although there was a dramatic increase in online learning and course offerings, the tsunami did not really arrive until the changes forced by the COVID-19 pandemic. Some studies suggest that the COVID-19 pandemic may have accelerated online learning and digital transformation more than any other event in higher education, including the boom and fascination around Massive Open Online Courses (MOOCs) a decade ago [2,3,[9][10][11][12].…”
Section: Introductionmentioning
confidence: 99%