In this contemporary time of ours, among the common characteristics of war regions of the world, there is lack of education and this adversity is paving more chance for more illiterates in these regions. There exists no physically conducive learning environment in such regions especially where the main targets are schools and other educational centres. In such regions, whenever dangers are foreseen during events like elections, schools must be closed no matter how long it might take. Fortunately, vast majority of students are addicted to social networks though rarely for educational purposes. This paper explored the recent techniques via which social media will be patronized to achieve the best educational practice while restricting students and teachers to their homes during fear. This paper proposes exemplary websites that will distract students from misusing social media and to use it as a true educational tool with a lot of fun.
Purpose
Globally, the hospitality industry has entered a new era of growth and transformation due to the Industrial revolution 4.0 and generational change among the consumers. The Malaysian hospitality industry is facing some issues and challenges due to this shift in the global economy, game-changing service innovation, increasing alternative service providers and the disruption of technology. The study aims to identify the issues faced by industry experts and to provide some practical solutions for industry.
Design/methodology/approach
The paper identifies the key issues and challenges faced by the hospitality industry by using an open-ended question-based approach among senior industry practitioners and the management representative of the Malaysian Association of Hotels.
Findings
A number of innovative recommendations are offered from an industry perspective (including best practices and benchmarking) that if adopted would be beneficial to all stakeholders and encourage tourists to embrace the Malaysian hospitality industry.
Originality/value
The paper underscores issues and challenges stemming from rapid tourism growth and some operational issues relating to hospitality development. The paper also identifies some recent innovations that hoteliers could implement in their respective hotels.
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