Purpose -This paper aims to examine the influence and applications of both the technology acceptance model (TAM) and the diffusion of innovation (DOI) model on the intention to use advanced mobile phone services (AMPS) among Bangladeshi users. It also seeks to examine the moderating role of attitude towards use in the AMPS research model. Design/methodology/approach -This is a quantitative study. A questionnaire was developed from previous studies and data were collected from young people between 18 and 31 years of age in Dhaka, Bangladesh. Regression was employed to test the hypotheses. Findings -The results indicate that perceived usefulness and compatibility are key factors for using AMPS, while other factors such as perceived ease of use and complexity are not as significant. Findings also confirm that attitudes towards use play a moderating role between perceived usefulness/complexity and intention to use AMPS.Research limitations/implications -Future research is required as this paper focuses only on the younger age range in Dhaka, Bangladesh. Practical implications -Findings indicate that AMPS can be used by younger segments of the population if the elements of TAM and DOI theory are emphasised. Originality/value -The paper reinforces the body of knowledge relating to AMPS in the telecommunications industry.
PurposeThe purpose of this paper is to gain an understanding of the theory, use, practice, and benefits of the father leadership in small businesses in Kazakhstan.Design/methodology/approachA hybrid or combination of both the focus group and interviewing data collection methods.FindingsFather leadership strengthens communications within the small businesses, and the business owners' relationshsips with their employees. It motivates them to be highly productive too.Research limitations/implicationsThe focus groups were held in Almaty and it appears as if the sessions were limited to that city. Almaty however is large and cosmopolitan hence the focus groups' findings can be considered as representative of Kazakhstani society.Practical implicationsBusiness is always looking for an edge over the competition. The study highlights that the edge in small business management comes not only from investments in technology or time planning but rather from “the soft skills” aspects, that is, father leadership. The relevance and usefulness of the father leadership's 5Cs approach is assessed, and the use and perceived value of that “all‐in‐the‐family” touch to ensure business success were also highlighted.Originality/valueThe article provides a continuing perspective on the father leadership in small businesses in Kazakhstan.
The adoption of Web 2.0 in many business sectors is increasing because it offers the ability for customers to have a greater control in generating contents to their personalized web. Customers are empowered in the sense of controlling the process of interaction(s) between a firm with its customers, and among customers themselves. However, providing empowerment in any state of interaction levels to customers (patients) in a healthcare organization is challenging. Many healthcare organizations have adopted empowerment in their e-health scenario; therefore, it needs a mechanism to measure at which level they have implemented empowerment within their organizations. This article proposes three layers of customers' empowerment in e-health systems based on a reference model called Personal Health Cycle (PHC). The layers of empowerment are personal, social, and medical layers respectively. The modular approach is used to simplify healthcare organizations identifying which modules to be adopted in implementing a strategy for customers' empowerment. The model is derived based on recent studies of empowerment in healthcare organizations. A survey also has been conducted in Brunei Darussalam (Brunei) to verify and improve our initial model and to understand the responses of people regarding empowerment in the e-health services. Questions for the survey are derived from the features of the PHC. The respondents reacted positively to the features of empowerment proposed. We use PHC to define and distinguish electronic health record (EHR) from electronic medical record (EMR).
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