Empowering Clients through E-Health in Healthcare Services: Case Brunei

Alas

Guan

2017

EURASIA J MATH SCI T

Embedding Web 2.0 in learning processes has extended learning from traditional based learning-centred to a collaborative based learning-centred institution that emphasises learning anywhere and anytime. While deploying Semantic Web into e-learning offers a broader spectrum of pervasive knowledge acquisition to enrich users' experience in learning. In conventional learning practices, a student is perceived as a recipient of information and knowledge. However, nowadays many institutions involve students in learning processes that play an active role in improving collaborative learning platform and knowledge sharing as well as participation. For education provider, choosing a collaborative learning platform is becoming more important than choosing a tool in the new paradigm. Implementing collaborative learning through Web 2.0 is attributed to elearning 2.0 as an approach for an online learning solution. Researchers have employed contents analysis for reviewing literatures in peer-reviewed journals. In fact, researchers found e-learning 2.0 is not only addressing the need redefining technologies like cloud computing in e-learning but also the need of redefining value added through pervasive knowledge generated from Semantic Web and Social networks. E-learning 2.0 can be a solution to make learning systems in a higher education is flexible in terms of resources adoption, pervasive knowledge acquisition, and cloud computing implementation.

Section: Social Networkmentioning

confidence: 99%

Pervasive Knowledge, Social Networks, and Cloud Computing: E-Learning 2.0

Alas

Guan

2017

EURASIA J MATH SCI T

“…It offers patients to have a dynamic role in the health-care process, like allowing them to update their EHRs. 22 The Australian government has publicly introduced patient empowerment through Personally Controlled Electronic Health Record that allows patients to observe their medical records. Social CRM also empowers patients in managing their health care such as requesting online consultations, online appointments, or online prescriptions.…”

Section: Literature Reviewmentioning

confidence: 99%

Mobile Health (mHealth) Services and Online Health Educators

Almunawar

2016

Biomed Inform Insights

Mobile technology enables health-care organizations to extend health-care services by providing a suitable environment to achieve mobile health (mHealth) goals, making some health-care services accessible anywhere and anytime. Introducing mHealth could change the business processes in delivering services to patients. mHealth could empower patients as it becomes necessary for them to become involved in the health-care processes related to them. This includes the ability for patients to manage their personal information and interact with health-care staff as well as among patients themselves. The study proposes a new position to supervise mHealth services: the online health educator (OHE). The OHE should be occupied by special health-care staffs who are trained in managing online services. A survey was conducted in Brunei and Indonesia to discover the roles of OHE in managing mHealth services, followed by a focus group discussion with participants who interacted with OHE in a real online health scenario. Data analysis showed that OHE could improve patients’ confidence and satisfaction in health-care services.

“…However, without commitment from health care organizations, the benefits of empowerment are unlikely to emerge. 31 …”

Section: Eho and Patient Empowermentmentioning

confidence: 99%

“…However, without commitment from health care organizations, the benefits of empowerment are unlikely to emerge. 31 Web 2.0 drives changes in customer behavior in terms of interaction and empowerment, enabling customers (patients) to engage in conversations and interact with other patients. This between-patient interaction is another form of empowerment, as they can share and discuss health-related issues including services provided by health care organizations.…”

Section: Eho and Patient Empowermentmentioning

confidence: 99%

Electronic Health Object

Almunawar

Younis

et al. 2015

INQUIRY

Electronic health records (EHRs) store health-related patient information in an electronic format, improving the quality of health care management and increasing efficiency of health care processes. However, in existing information systems, health-related records are generated, managed, and controlled by health care organizations. Patients are perceived as recipients of care and normally cannot directly interact with the system that stores their health-related records; their participation in enriching this information is not possible. Many businesses now allow customers to participate in generating information for their systems, strengthening customer relationships. This trend is supported by Web 2.0, which enables interactivity through various means, including social networks. Health care systems should be able to take advantage of this development. This article proposes a novel framework in addressing the emerging need for interactivity while preserving and extending existing electronic medical data. The framework has 3 dimensions of patient health record: personal, social, and medical dimensions. The framework is designed to empower patients, changing their roles from static recipient of health care services to dynamic and active partners in health care processes.