The quality of education provided in management institutions is a matter of debate in every country. With a rapid growth in the economy, the quality of management education provided in the United Arab Emirates (UAE) has also been a topic in the forefront. The burgeoning growth in this sector, with mushrooming "branch campuses" from around the world in the UAE, has led policy makers to reflect on the importance of quality of management education being imparted. The main purpose of this article is to explore the quality of management education in the UAE, and the study draws on the SERVQUAL model for the same. The study investigates the five dimensions (responsiveness, assurance, tangibility, empathy, and reliability) of service quality and identifies the gap between the perception and expectation, examining service standards across seven branch campus universities for management education providers in the UAE. A questionnaire survey with 300 university students from seven different branch campus universities in the UAE was conducted. The key findings of the study revealed a significant difference between the student's expectations from management education and their perception in all five dimensions of service quality. The gaps were compared across the five dimensions, and the highest and the lowest service quality gaps were given to assurance and responsiveness, respectively.
The present study has been undertaken to examine the growth trajectory of the higher education (HE) sector across all the countries in the GCC (Gulf Cooperation Council) region, the transition toward internationalization, quality initiatives undertaken, and movement toward regional integration. The study aims to provide a review for the shifting paradigm through concepts of internationalization in the literature review and to probe on the themes facing the GCC in their adaptation to internationalization. The study is based on secondary data, mainly of the websites of 167 universities/higher education institutions (HEIs) of GCC, which were analyzed for their adaptation to internationalization. The results show the various perspectives of internationalization with the suggestion on regional integration. It is hoped the study would provide the HEIs and the policy makers with a strong foundation on their internationalization efforts.
On the streets of Ranchi, women driving pink autos with women passengers can be seen zipping across, showcasing a sense of freedom and contentment for both the drivers and the passengers. These female drivers are part of a new breed of women with immense zeal and determination who have been able to overcome the challenges posed by family and society. To be able to defeat such hurdles requires courage for not giving up, it requires grit. Grit is a personality trait within individuals who demonstrate passion and perseverance towards a long-term goal. Grit, therefore, fuels strength with self-regulation and involves directed effort, persistence and often delayed gratification. The case is an attempt to exemplify as to how changes in society can be brought about by individuals if they have the will and determination to succeed in their endeavour. The case is based on primary data, sourced through semi-structured interviews with the self-employed women taking up the occupation of auto-driving.
The study intends to find the motivational factors and personality characteristics of migrant women entrepreneurs in UAE. While a number of research argue that women have been pulled into entrepreneurship for economic independence, other studies consider that women have been pushed to entrepreneurship due to non-availability of employment opportunities in other areas. To date, existing research on 'push-pull' has not been considered in the context of migrant women entrepreneurs in UAE. Drawing on survey and interview with 29 'migrant' (also called 'expatriate') women entrepreneurs in UAE, this exploratory study examines the motivational factors and entrepreneurial traits of success for the expatriate women. Data are collected over a period of one year, and consists of a survey through a questionnaire and interviews with 13 of the entrepreneurs to understand the entrepreneurial journey. The findings suggest the importance of push as well as the pull factors, and the influence of the personal characteristics in the formation of a new business. By exploring the motivations and characteristics that impact the business performance of women migrant entrepreneurs, we aim to enrich understanding on migrant women entrepreneurship in UAE.
Higher education system has evolved over generations from students migrating to far off places for learning to the present era of creation of education clusters and education hubs by many countries. This paper explores and analyses the transition of higher education system in United Arab Emirates (UAE) towards internationalisation with the growth of new universities, emergence of diverse programmes, and international collaborations through establishment of branch campuses, making UAE the largest educational hub in the Middle Eastern region. This paper also examines the importance of the reforms initiated by the government and the challenges of the education system to align it with the new economy. The study would be particularly of interest to researchers, academicians in the higher education sector, higher education institutions and policy makers.
Given the potential of start-ups in wealth creation in an economy, universities can play a leading role in the entrepreneurial ecosystem. Our article focuses on the need to provide a strong impetus for establishing business incubation centres at universities for progressive creation of innovation start-ups. The study reviews the current status of business incubators affiliated with universities in India. It also explores the variables such as location, affiliation and ease of doing business which help facilitate innovation and entrepreneurship. An ontological perspective of objectivism whereby universities are seen to play a role in not just generation of knowledge but also in the development of an ecosystem where the knowledge is transferred to initiate new ventures is considered for the study. Based on the entire population of universities in India; 937 universities were considered for the study through the websites, and an analysis of the coherent and incoherent activities of these incubation centres was performed to check for the presence of entrepreneurship-related activities. Also, the ease of doing business rankings were mapped to assess whether they played a role in stimulating the setup of incubators.
Women empowerment and its importance have often been at the centre of debate especially in India. This concept is slowly moving beyond the theory and notions of discussions and manifesting even at the level of village clusters with adequate interventions from the policymakers. Despite the socio-cultural restrictions, the conspicuous role played by women at the household and community levels remains undeniable. This case study, through the concept of community kitchens, ideally captures the scenario in which Didis have become empowered and are able to add value to their family and community. Through a qualitative analysis it was found that the major themes associated with empowerment are community, decisions, family and values thus showcasing the economic and social implications. Research Questions/Objectives Can the concept of women empowerment be de-urbanized? Do women through formalized initiatives feel empowered and experience heightened self-esteem? Can the setting up of micro-entrepreneurial ventures at the village level provide an impetus to alter the existing social structures and power inequalities? Links to Theory: Women Empowerment, group approach and power, self-esteem Phenomenon Studied and Case Context: The Didis of the community kitchen were members registered as self-help groups with the Jharkhand State Livelihood Promotion Society. These community kitchens or Ajeevika Didi kitchens were essentially started and implemented during the COVID pandemic period in a five-phase manner for a period of 3 months from April to June 2020. There were around 450 women who got associated in running these community kitchens. The discourses by these Didis on their association with the micro-entrepreneurial venture and their feelings of empowerment are portrayed in the case. Findings: Semi-structured interviews for the sample respondents were conducted and then auto-coded themes, namely, community, decisions, family and values were obtained using the NVivo software. The sentiment analysis of the transcribed interview conversations revealed more of positive sentiments that were centred around the belief that such micro-entrepreneurial opportunities can largely improve their lives and ease out the inequalities that are experienced by them on the power and control fronts. On an overall basis it was observed that when the financial and psychological aspirations were met, fulfilment and satisfaction were the primary outcomes for the study participants. Discussions: The present case is aimed for discussion in the entrepreneurship classes of management, especially related to social entrepreneurship, women empowerment and contribution of women to the economy and society. The case highlights that woman’s contribution towards the society and family could be impacted through a woman’s own sense of self-worth and self-esteem. This case highlights further that micro-enterprises that are community level are both a social and economic phenomenon, manifesting benefits for the individual as well as the society.
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