The quality of education provided in management institutions is a matter of debate in every country. With a rapid growth in the economy, the quality of management education provided in the United Arab Emirates (UAE) has also been a topic in the forefront. The burgeoning growth in this sector, with mushrooming "branch campuses" from around the world in the UAE, has led policy makers to reflect on the importance of quality of management education being imparted. The main purpose of this article is to explore the quality of management education in the UAE, and the study draws on the SERVQUAL model for the same. The study investigates the five dimensions (responsiveness, assurance, tangibility, empathy, and reliability) of service quality and identifies the gap between the perception and expectation, examining service standards across seven branch campus universities for management education providers in the UAE. A questionnaire survey with 300 university students from seven different branch campus universities in the UAE was conducted. The key findings of the study revealed a significant difference between the student's expectations from management education and their perception in all five dimensions of service quality. The gaps were compared across the five dimensions, and the highest and the lowest service quality gaps were given to assurance and responsiveness, respectively.
The present study has been undertaken to examine the growth trajectory of the higher education (HE) sector across all the countries in the GCC (Gulf Cooperation Council) region, the transition toward internationalization, quality initiatives undertaken, and movement toward regional integration. The study aims to provide a review for the shifting paradigm through concepts of internationalization in the literature review and to probe on the themes facing the GCC in their adaptation to internationalization. The study is based on secondary data, mainly of the websites of 167 universities/higher education institutions (HEIs) of GCC, which were analyzed for their adaptation to internationalization. The results show the various perspectives of internationalization with the suggestion on regional integration. It is hoped the study would provide the HEIs and the policy makers with a strong foundation on their internationalization efforts.
On the streets of Ranchi, women driving pink autos with women passengers can be seen zipping across, showcasing a sense of freedom and contentment for both the drivers and the passengers. These female drivers are part of a new breed of women with immense zeal and determination who have been able to overcome the challenges posed by family and society. To be able to defeat such hurdles requires courage for not giving up, it requires grit. Grit is a personality trait within individuals who demonstrate passion and perseverance towards a long-term goal. Grit, therefore, fuels strength with self-regulation and involves directed effort, persistence and often delayed gratification. The case is an attempt to exemplify as to how changes in society can be brought about by individuals if they have the will and determination to succeed in their endeavour. The case is based on primary data, sourced through semi-structured interviews with the self-employed women taking up the occupation of auto-driving.
The study intends to find the motivational factors and personality characteristics of migrant women entrepreneurs in UAE. While a number of research argue that women have been pulled into entrepreneurship for economic independence, other studies consider that women have been pushed to entrepreneurship due to non-availability of employment opportunities in other areas. To date, existing research on 'push-pull' has not been considered in the context of migrant women entrepreneurs in UAE. Drawing on survey and interview with 29 'migrant' (also called 'expatriate') women entrepreneurs in UAE, this exploratory study examines the motivational factors and entrepreneurial traits of success for the expatriate women. Data are collected over a period of one year, and consists of a survey through a questionnaire and interviews with 13 of the entrepreneurs to understand the entrepreneurial journey. The findings suggest the importance of push as well as the pull factors, and the influence of the personal characteristics in the formation of a new business. By exploring the motivations and characteristics that impact the business performance of women migrant entrepreneurs, we aim to enrich understanding on migrant women entrepreneurship in UAE.
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