Organizations are finding it more and more difficult to stay in balance with the pace of change. The continuous rise of business opportunities and the increase in global competition demands proactive knowledge management tools, new capabilities and an ability to renew and reconfigure existing capabilities. This paper presents a framework of the scenario process as a management tool for creating and sharing future‐oriented tacit knowledge in knowledge networks and describes how dynamic capabilities can be developed in view of future scenarios. The theoretical framework was tested in an inter‐industrial research project resulting in very promising findings about managing tacit, future‐oriented knowledge.
To be able to utilise opportunities in a radically changing business environment, various organisations are transforming their practices towards open innovation processes. Openness does not, however, mean any kind of looseness in innovation management but calls for coordination and facilitation. The challenge for the management in the open innovation process is to find out the appropriate methods and practices for the utilisation of external knowledge resources. One of the first attempts, this study brings two widely utilised innovation management methods — scenarios and the group decision support system (GDSS) — to the open innovation context and suggests guidelines for the management of the open innovation process in an inter-organisational context.
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