_____________________________________________________________________________________________________________________________________ ResumenEl estudio que se presenta tiene como objetivo central evaluar aquellos factores que llevan a un estudiante universitario a desertar no sólo al primer año sino también en los subsiguientes. A través de estimaciones de modelos de probabilidad logit, se encontró que los motivos que llevan a la deserción van cambiando a medida que se avanza en la carrera. Si bien existe un factor transversal, que corresponde al rendimiento académico universitario, en el primer año de carrera destacan otros factores, tales como, la región de procedencia, edad, y año de ingreso, mientras que al tercer año de carrera destacan el rendimiento académico y el financiamiento. A partir de estos resultados se pueden diseñar mejores políticas de retención estudiantil.Palabras clave: deserción; educación universitaria; rendimiento académico; financiamiento; tasas de retención. The Determinants of University Dropout. A Case of the Facultad de Ciencias Económicas y Administrativas de la Universidad Católica de la Santísima Concepción (Chile) AbstractThe objective of the study presented in this paper was to evaluate those factors leading a university student to leave her career, not just during the first year, but also during the following ones. By using a logit probability model, it was found that dropout's factors change during the career. Although there is a transversal factor that explains dropout, corresponding to academic performance, during the first year others factors appear, such as hometown, age, and year of entry, whereas by the third year of study the most important factors are academic performance and funding. These results can be used to design better student retention policies.
Purpose The purpose of this paper is to explain student loyalty beyond its customary relationship with student satisfaction by including two relational variables, trust and commitment, two cognitive traits (service familiarity and communication) and one affective trait (opportunism) as moderators of the impact of trust and commitment on loyalty. Design/methodology/approach Two relational constructs (trust and commitment) are employed to improve the loyalty model and key comparisons are performed to know if career, cohort and sourcing school generate differences in the explanation of student loyalty. Findings Results show that the explanation chain that starts with student satisfaction but continues with the development of student trust and the reaching of student commitment culminates with student loyalty. The moderators (student opportunism, service familiarity, communication, age and available income for education) significantly contribute to the explanatory power of the model. Career is a meaningful differentiator in reaching student loyalty as are student cohort and the type of high school from which the student came. Research limitations/implications This is one of first empirical studies on university student loyalty. Future research could test the same or new hypotheses using different samples and contexts. Practical implications University policies may benefit from the inclusion of norms regarding relational processes and outcomes such as the value of trust in the interactions and systematic recognition and awards assigned to student commitment achievements. Originality/value The explanation chain of customer loyalty was successfully applied to student loyalty, and strengthened with the addition of meaningful moderating variables.
Recent financial scandals and the global financial crisis have generated numerous criticisms of the value and use of annual financial and sustainability reports prepared by companies. This has generated the elaboration and use of a new model of corporate-information reporting that considers strategic, social, economic, and environmental aspects. This study synthesizes the knowledge of the use of integrated reporting as a source of information, and bibliometrically analyzes of 268 articles published in the Web of Science database in 2011–2019. Results show that 77.6% of the academic articles were from developed countries, and the five most influential countries are Italy, South Africa, Australia, the United Kingdom, and the United States. Results show that the development of this type of research is scarce in emerging economies. The most influential authors are García, Rodríguez, and De Villiers. A high level of interconnections is observed in used keywords, of which the most used are ‘sustainability’ and ‘management’. Lastly, this article contributes to the international discussion on integrated reporting by carrying out a structured review of the literature, highlighting previous research.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.