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Evidence has shown that higher income and white populations are overrepresented in both access to and use of bike share. Efforts to overcome underserved communities' barriers to access and use of bike share have been initiated in a number of cities, including those working with the Better Bike Share Partnership (BBSP) to launch and test potentially replicable approaches to improve the equity outcomes. This report describes findings from a survey of residents living near bike share stations placed in underserved communities of select BBSP cities: Philadelphia, Chicago, and Brooklyn. These were neighborhoods targeted for focused outreach related to BBSP programs, and were majority-minority (79-94% people of color) and lower-income (36-61% of households under 150% of the poverty level). Residents were also surveyed in control areas that did not receive BBSP targeted outreach in two of the cities. The research team mailed surveys to 6,000 residents in each city, and received 1,885 responses. Respondents closely matched area demographics on race/ethnicity and income in most study locations, but were somewhat more likely to be women, older and more highly educated. Findings are drawn primarily from an analysis of data from adults in the BBSP outreach areas under 65 years old and physically able to ride a bicycle. Of those respondents who provided race and income information (n=779), 42% were lower-income (defined as 300% of poverty or below) people of color, 27% were higher-income (above 300% of poverty) people of color, 6% were lower-income and white (not Hispanic), and 25% were higher-income and white. Race and income often influenced responses to bicycling and bike share in different ways. Differences in behavior and opinions sometimes correlated with income, sometimes with race, and sometimes with race and income combined.Both people of color and lower-income residents cited more barriers to bicycling generally and to using bike share than did higher-income white residents. The biggest barrier to bicycling generally is concern about traffic safety, regardless of race or income (cited as a big barrier by 48% of residents). For some, personal safety is also a concern. For example, 22% of lower-income people of color stated that a big barrier to riding was that doing so could cause them to be harassed or a victim of crime. Some of the most common barriers to bicycling cited by lower-income people of color were issues that bike share could address, such as: not having a bike or related gear (47%); not having a safe place to leave a bike where they need to go (36%); the expense of buying a bike or related gear (41%); and not having a safe place to store a bike at home (32%). High costs of membership and concerns about liability for the bicycle were big barriers to using bike share for about half of lower-income respondents (48% and 52% respectively), compared to 33% and 31% of higher-income respondents of color and only 18% and 10% of higherincome white respondents. Another set of barriers relates to knowledge, lack of...

The contents of this report reflect the views of the authors, who are solely responsible for the facts and the accuracy of the material and information presented herein. This document is disseminated under the sponsorship of the U.S. Department of Transportation University Transportation Centers Program in the interest of information exchange. The U.S. government assumes no liability for the contents or use thereof. The contents do not necessarily reflect the official views of the U.S. government. This report does not constitute a standard, specification, or regulation.

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The number of public bikeshare systems has been increasing rapidly across the United States over the past 5 to 10 years. To date, most academic research around bikeshare systems in the United States has focused on the logistics of planning and operationalizing successful systems. Investigations of system users and effects on the local community are less common, and studies that are focused on efforts to engage underserved communities in bikeshare systems are rarer still. This paper relies on a survey of representatives from 56 U.S. bikeshare systems to better understand and document current approaches toward serving low-income and minority populations. The survey asked about equity policies and metrics, the degree to which equity considerations affect a variety of system practices, what the existing barriers to utilizing bikeshare are for target populations, and what challenges the bikeshare system entity faces in addressing those barriers. Results indicate that nearly one in four bikeshare systems has written policies around equity; nearly half of bikeshare systems with more than 500 bikes have such policies. However, many more systems consider equity in various aspects of their systems. Equity considerations affected station siting, fee structure and payment systems, and promotion and marketing in a majority of systems (68%, 72%, and 57%, respectively), and operations and data collection and analysis, though to a lesser extent (42% each). Bikeshare systems reported cost, access, and outreach as the largest barriers to equity, in addition to overall funding and staff levels.

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