The use of the videoconference as a resource for academic tutoring is starting to spread as a useful practice. From a pedagogical point of view this technological innovation involves many uncertainties as regards its organization, its technology and its pedagogical features. In this paper we study this process in the Degree of early childhood education at the University of La Laguna in the academic course 2016, where two hundred students experienced the video tutorials in two subjects. We will prove how students enter university with previous experiences related to the use of videoconferences in different usage models. In this paper we reflect on decision making processes carried out in several categories. We conclude with the assessment that students have made about this experience, highlighting here the specific utility as regards the most effective type of feedback and the relational environment.