This research is part of the Educational Research Project developed at the University of La Laguna during the academic year 2019–2020, which included the period of confinement by COVID-19. The study was carried out with a sample of 193 student teachers in Early Childhood Education, Primary and four master’s degree programs offered by the Faculty of Education of the University of La Laguna. Four tutoring models were analyzed; in person, by e-mail, using virtual tutoring (Hangout/Google Meet) and WhatsApp. The results confirm the need to enhance synchronous models, as the most effective models for the development of the process of academic orientation and support for students, compared to asynchronous models. These delay the processes of academic decision-making and have a significant effect on them, as well as the pace of study and the motivation of the students, hindering the processes of learning, adaptation and fulfilment.

This article describes the development and evaluation of a tool to assess knowledge and attitudes of teachers towards inclusion of students with special educational needs (SEN). A questionnaire on attitudes of teachers towards these students was designed paying attention to three different levels: knowledge and attitude towards disability, organization of the educational response created to help students with SEN, and professional skills to adequately respond to the SEN students. The suitability of the instrument was assessed takng into account its content validity, reliability and underlying structure. Six different key dimensions, related to the investigations that have been carried out so far, were analyzed. These dimensions justified, from their theoretical point of view, their value.

This study intends to show the external perception that Primary Education students have of their schoolmates with Attention Deficit Hyperactivity Disorder (ADHD) and the perception of the student who has being diagnosed with ADHD himself/herself in order to analyse the differences between both perceptions. For that purpose, a questionnaire was e elaborated ad hoc, and the main results shown point to the fact that the external perception of the Primary Education student is more positive than the perception of the diagnosed student. Moreveover, the perception of the schoolmates of students diagnosed with ADHD tends to worsen in superior courses. This discovery invites us to reflect on and understand the more frequent attitudes and behaviours that develop in interaction situations as well as investigate those conducts related to social prejudice associated to their clinical characteristics and prevalent syntoms (attention déficit, hyperactivity and impulsivity), which develop an increase of the negative perception towards the student with ADHD.

M-learning stands as a different way of learning and the use of WhatsApp appears to be an innovative and effective resource. The objective of this research is to evaluate the effects of the use of this communication tool in the academic monitoring, counseling and tutoring of university students in the Faculty of Education at the University of La Laguna. A control group (N=120) and an experimental group (N=120) of first-year students were established (undergraduate students in Childhood Education, Primary Education and Pedagogy) with the aim of knowing the effect of the use of WhatsApp. An ad hoc questionnaire was used to evaluate the development of both those competences related to academic work and performance and those transversal competences through the use of an m-learning tool based on peer tutoring. The results obtained have revealed important improvements as regards those competences related to time efficiency, planning and organization, and those related to active learning, decision making and motivation.

The aim of this study is to demonstrate the attitudes and perceptions of teachers regarding the educational inclusion of students with hearing disabilities. The study sample consisted of 128 teachers from the Canary Islands, of which 72 worked in ordinary centers and 56 in Ordinary Centers for Preferential Educational Attention for Hearing Disability (COAEPHD). A quantitative cut methodology was used, based on the use of the Questionnaire of Opinions, Attitudes and Competencies of Teachers towards Disability (CACPD). The results of this study do not allow us to affirm that the teachers showed positive attitudes towards inclusion, expressing concern about offering a correct and adequate response to the students with hearing disabilities. They considered that educational inclusion requires important improvements focused on the training and specialization of teachers in the field of inclusion.