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This exploratory paper contributes to a new body of research that investigates the potential of digital market places to disrupt transport and mobility services. We are specifically looking at the urban freight sector, where numerous app-based services have emerged in recent years. The paper specifically looks at 'instant deliveries,' i.e. services providing on-demand delivery within two hoursby either private individuals, independent contractors, or employeesby connecting consignors, couriers and consignees via a digital platform. The paper provides an overview of the main issues concerning instant deliveries, supported by data (including a survey of 96 courier delivery providers) and examples. After presenting a typology of companies (digital platforms) involved in 'instant deliveries,' we question in what way they transform the urban freight current patterns. We highlight four issues, discussing their potential to impact urban freight services and related policies in European cities: 1) Freight trips and data; 2) Business models; 3) Labor legislation and work conditions; and 4) Local public policies. We conclude by saying that predicting the medium-term consequences of these changes is difficult, but it is essential that city planning and policies take account of these developments and consider how planning and possibly regulation needs to be adapted to these new ways of doing things.

This paper presents a definition of sustainable urban freight transport (SUFT), based on the existing theories and concepts, and develops an indicator set that describes SUFT. The definition of SUFT makes a categorisation of actions possible which enables actors to select effective strategies towards SUFT. The indicator set consists of two levels: impact indicators Á which describe how the urban freight transport violates the principles of sustainability; and performance indicators Á which describe different categories determining the characteristics and performance of the urban transport system. A literature study analyses the characteristics determining the performance of actors in the urban freight transport chain. Knowing the current state and improvement potential of the urban freight transport system are prerequisites for defining successful strategies and implementing effective actions.

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Six principles for the design of transport systems are described, including direct link, corridor, hub-and-spoke, connected hubs, static routes, and dynamic routes. The designs are theoretically discussed, defining the operational character of each design and their application in passenger, freight and rail freight transport. The theory is then applied to intermodal freight transport by comparing the terminology used in the paper with that in the scientific literature. The advantages of using a generic terminology over contextual ones are identified from the perspectives of researchers, commercial operators and policy-makers.

KEYWORDS navigation systems; liveability; transport planning; Flanders RESEARCH HIGHLIGHTS •The use of commercial navigation systems leads to undesired through traffic • Adjustments to road infrastructure may help materialising the road categorisation system • Implementing policy guidelines in navigation systems can raise liveability standards ABSTRACTVehicle route planning and navigation systems aim to provide the most beneficial routes to their users while disregarding the impact on the liveability of the surrounding residential areas. Therefore, future integration of route choice behaviour by route planners and measures to improve liveability and safety standards should be pursued. The Spatial Plan for Flanders, which is the overarching spatial policy plan in the northern part of Belgium, 2 determines a system of road categories aimed at optimising the liveability of sensitive areas, such as residential neighbourhoods or school precincts, without jeopardizing accessibility.This paper examines to what extent routes proposed by commercial route planners differ from more socially desirable routes that are guided by the policy principles of road categorisation in Flanders as proposed by the plan. Results show that commercial route-planners' routes choose more often roads of the lowest category than socially acceptable. However, for some of the assessed connections, the socially desired alternative is a feasible route as well, which is not excessively increasing time consumption or distance travelled. It is concluded that the implementation of the prevailing road categorisation system in Flanders in routing algorithms has the potential to promote more sustainable route choices, while infrastructural measures that discourage cut-through traffic may help materialising the categorisation system.