If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services. AbstractPurpose -The purpose of this paper is to contribute to the diffusion of facilities management (FM) as a sustainable tool to facility performance within the perspective of public universities in Nigeria. Design/methodology/approach -A review of the literature reveals the practices of FM in both the educational and institutional buildings. Factors influencing the practices and strategies for sustaining facilities condition were evaluated. Data were collected through a well-structured questionnaire administered on both the technical and managerial officers in charge of FM in Nigeria public universities. Data collected were subjected to both the descriptive and inferential statistical tools. Findings -The FM practice in the Nigeria public universities is found to be lagging behind private sector experience, despite the significant benefits of FM to learning process. In particular, passive actions are being taken to manage facilities, even when most are obsolete and deteriorated. Critical challenges to FM practice are low level of technology, poor funding and poor policy implementation. Outsourcing of technical personnel is essential to ameliorate the conditions of public universities' facilities in Nigeria. Practical implications -This paper helps policymakers and administrators to know the condition of facilities and understand the FM practice in the Nigerian public universities. Originality/value -Reactive/passive practice is the norm in FM of public universities in Nigeria. However, outsourcing of technical personnel in FM has a great potential for functional facilities in public universities.

PurposeConsidering the changing dimensions of client influence in the emerging sub-market in Nigeria, different from previous general insinuations, this article examines the new strategies adopted by clients to influence estate surveyors and valuers (ESVs), factors that predispose ESVs to client influence and the effects of clients' influence on valuation outcomes and real estate markets in emerging sub-market, using Ibadan market as the study area.Design/methodology/approachThe paper is situated within a client influence assessment framework, modified to reflect contextual incidents. Contextualization was made possible with the involvement of both practitioners and academic researchers. Validated copies of the questionnaire were administered to the registered practicing ESVs in an intact group during their monthly state (provincial) meeting and through direct delivery at their firms. Data collected were analyzed using descriptive and inferential statistics.FindingsContrary to the previous studies, the authors found no significant relationship between ESV professional qualifications, the firm's staff strength and the frequency of clients' influence in valuation assignments. Hiding important information and clauses, begging, lobbying, and seeking undue favor and promises for future jobs or appointments are the influencing strategies clients employ to pressure valuer. The topmost factors are emerging sub-market and economic-induced factors, lack of due process, and adequate transparency on the parts of firms and Valuers. It was established that the new dimension of client influence leads to the mortgage valuation accuracy dilemma, discredit of professional confidence, default and financial distress, and generating mistrust in the property market.Practical implicationsThe implication is the new dimension of client influence, different from the previous studies, thus calling for professional and policy attention. As real estate investment and transactions transcend globally, understanding the local sub-market condition is imperative.Originality/valueThe novelty of the paper is the exposition on the dimensions of client influence within the economy and the implication for the professional body regulatory policy.

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Purpose -The purpose of this study is to investigate the presence of ethnic bias in residential tenancy and the relationship between ethnic bias tendency of property managers/landlords and their demographic features. Design/methodology/approach -Data for the study were gathered from administration of questionnaires, designed with items measuring bias tendency and the driving factors on the perceived wave of discrimination on residential tenancy. The structured questionnaires were administered on an intact sample of licensed property managers/agents (practicing Estate Surveyors and Valuers) at annual Mandatory Continuing Professional Development Programme (MCPD) held in metropolitan Ibadan, the largest indigenous city in West Africa and one of the commercial nerve-centres in the country. Data collected were analyzed using descriptive analysis, chi square and factor analysis. Findings -The study confirmed a significant relationship between the ethnic status of the principal managers (managing directors) who were mainly Yoruba aliens and the tenants selected to fill vacancies, which implies that there is presence of ethnic discrimination in tenant selection in the area. It is also confirmed that landlord/property manager (agents) experience, environmental influence and landlord/property manager preference are the most driving factors for discriminating against tenants in the city. It is further revealed that there is a significant relationship between two demographic features; professional qualifications and ages of the property managers' firms and bias tendency.Research limitations/implications -The research is limited to the metropolitan city of Ibadan, a city with expatriates and diverse ethnic groups working at different sectors of the economy. Further research and statistical tests that covers all the 36 capital cities of the country are required to examine the tenancy nature of other classes of property. Practical implications -The implication of the study to the practice is reinforced by the consensus character of the study with the professional body (property managers). Insight and findings prove useful in developing a blueprint for curbing acts of discrimination which needs to be well addressed in property management practice. It implies that effective property rights that protect the rights and rental market planning policy in the developing nations require further reform. Originality/value -Emphasis on tenants' rights, campaign against racism and discrimination in the developing nations which support equal housing right for all races is the feature and uniqueness of this study.

Purpose – This paper aims to empirically investigate the factors and the level of influence on facilities management practice and analyze the relationship among the factors. It also examines the level of effectiveness of outsourcing decision. Recent research effort on outsourcing identified some factors that influence outsourcing decision-making. Design/methodology/approach – Copies of instrument titled “Questionnaire on Outsourcing Decision” designed through a review of outsourcing literature, pilot-tested on the professionals, with valid reliability test results, were used to collect data. Collected data were analyzed using percentage, t-test, Pearson correlation and chi-square. Findings – Majority of the respondents reported that outsourcing is an effective decision. Except for functional characteristics, all other factors (strategic, management, technical, economical and quality) are significantly different from the group mean values. While there is a positive and significant relationship among the influencing factors, there is no significant relationship between the years of experience and the perception on the effectiveness of outsourcing decision. Research limitations/implications – This study is limited to five selected tertiary institutions. The justification for their selection is attributed to their relative adequate infrastructural facilities, the existing practice of outsourcing and the size of the institutions. The further frontier of knowledge can be extended from here. Practical implications – The findings exposed the policymakers and stakeholders in the public universities to the major factors that affect the effectiveness of outsourcing and the direction for future practical research in the area of facilities management within the tertiary institutions of learning. Originality/value – The thrust of this paper provides check and balance in the adoption of outsourcing approach with tested instrument that ranks the influencing factors in facilities management practice in a developing economy within educational institutions.