Online platforms, from Facebook to Twitter, and from Coursera to Uber, have become deeply involved in a wide range of public activities, including journalism, civic engagement, education, and transport. As such, they have started to play a vital role in the realization of important public values and policy objectives associated with these activities. Based on insights from theories about risk sharing and the problem of many hands, this article develops a conceptual framework for the governance of the public role of platforms, and elaborates on the concept of cooperative responsibility for the realization of critical public policy objectives in Europe. It argues that the realization of public values in platform-based public activities cannot be adequately achieved by allocating responsibility to one central actor (as is currently common practice), but should be the result of dynamic interaction between platforms, users, and public institutions.
Smart city urban development seems inevitable for the future of our cities, but who should decide what that future should be like and whose interest's smart urbanism serves? The 'Right to the City' calls for citizens as 'users' of cities to be integral parts to the socio-technological processes that shape urban space. This article explores how citizens can participate meaningfully, and whether data protection rights can be instrumental to this objective. It does so by analysing several smart city projects in Belgium and the Netherlands that were affected by the GDPR. The findings illustrate that data protection impacts smart city developments, but meaningful influence of citizens, as in the Right to the City, remains very limited. The article argues that already dominant actors and decision-makers remain in control of 'smart' urban developments, while citizens often lack awareness and data literacy. We suggest that participatory methods for citymaking are valuable if they bring about small, incremental changes and that researchers can play an active role in lowering barriers to meaningful participation in practice.
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