As a micro-unit of the smart city, smart communities have transformed residents’ lives into a world that connects physical objects. Simultaneously, though, they have brought community safety problems. Most studies of the smart community have only focused on technical aspects, and little attention has been paid to community safety. Thus, this paper aims to develop an evaluation system for smart community safety, which will further promote community safety development. On the basis of identifying evaluation indicators, an evaluation framework was built to assess the level of smart community safety by a comprehensive CRITIC-TOPSIS method. Five smart communities in Shenzhen city were selected as cases to validate the feasibility of the evaluation framework. There was an indication that the indicator with the highest weight was the ‘building monitoring’, and the indicator with the lowest weight was the ‘emergency shelter guidelines’. In addition, the Yucun community showed the highest safety level among these five smart communities. Some suggestions for enhancing the safety level of the smart community are proposed, such as strengthening the training of community safety management talents, establishing good emergency protective measures, and encouraging residents to participate in the development of community safety. This research not only provides an innovative community safety assessment method; it also enriches the knowledge of smart community safety.
As the basic unit of a smart city, the smart community has received considerable attention and problems in community governance have appeared simultaneously. Previous studies of smart community governance have failed to encompass all aspects, especially the evaluation tools for ensuring its outcomes. Therefore, this paper developed a comprehensive evaluation framework based on the CRITIC-TOPSIS method combined with the identified evaluation indicators. Seven smart communities from four cities in China were selected as cases to show how this evaluation framework could be applied to decision-making. The results indicated that the evaluation indicator ”Mediation of Conflict” had the highest weight while ”The participation of social enterprises in governance” had the lowest weight. Furthermore, the Yucun community presented the highest governance performance among these seven smart communities. Several strategies are proposed for improving the level of smart community governance, such as devoting significant resources to develop infrastructure in smart communities, facilitating communication among multiple participants, and increasing funding for the implementation of smart communities. This research contributes both to the innovation of community governance evaluation and to the improvement of smart communities.
As a crucial paradigm for addressing urbanization-related problems, smart community construction is in full swing, and its goal is to enhance residents’ sense of gain. Prior studies have not been able to account for all aspects of smart community construction, especially the evaluation tools from the perspective of residents’ sense of gain. Therefore, this paper seeks to establish a comprehensive evaluation framework for residents’ sense of gain in the smart community through the integrated method, which includes the entropy weight method (EWM), the fuzzy comprehensive evaluation (FCE), and the obstacle degree model (ODM). For the purpose of verifying the feasibility of the evaluation framework, 31 smart communities in 6 Chinese cities (Shenzhen City, Putian City, Huizhou City, Dongguan City, Zhengzhou City, and Luoyang City) were selected. The results indicated that the weight of “Cultural activities for the elderly” indicator is the highest while the “Overall design” indicator is the lowest. In addition, Putian City had the best performance, but Shenzhen City ranked last among the six cities. Moreover, among the 31 communities, the Fengshan community in Putian City performed the best while the Xinglong community in Luoyang City performed the worst. Several suggestions are proposed to improve residents’ sense of gain in smart communities, such as enhancing the quality of healthcare services, meeting the needs of the elderly through multiple channels, and enriching business services. This study not only innovates the evaluation method of smart community construction from the perspective of residents’ sense of gain but also provides suggestions for promoting the sustainable development of the smart community and enabling residents to feel more satisfied.
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