CRITIC-TOPSIS Based Evaluation of Smart Community Governance: A Case Study in China

Abstract

As the basic unit of a smart city, the smart community has received considerable attention and problems in community governance have appeared simultaneously. Previous studies of smart community governance have failed to encompass all aspects, especially the evaluation tools for ensuring its outcomes. Therefore, this paper developed a comprehensive evaluation framework based on the CRITIC-TOPSIS method combined with the identified evaluation indicators. Seven smart communities from four cities in China were selected as cases to show how this evaluation framework could be applied to decision-making. The results indicated that the evaluation indicator ”Mediation of Conflict” had the highest weight while ”The participation of social enterprises in governance” had the lowest weight. Furthermore, the Yucun community presented the highest governance performance among these seven smart communities. Several strategies are proposed for improving the level of smart community governance, such as devoting significant resources to develop infrastructure in smart communities, facilitating communication among multiple participants, and increasing funding for the implementation of smart communities. This research contributes both to the innovation of community governance evaluation and to the improvement of smart communities.

Influencing factors and realization paths for smart community construction in China

“…These findings resonate with existing literature [44,47,57,58,93,94], which underscores the transformative role of technology, governance, and economic development in smart community construction. Scholars have redefined the concept of smart communities as as humancentric entities empowered by technology to access information and services that inform decision-making processes.…”

“…Structural equation modeling (SEM) has been utilized to assess smart communities across dimensions such as eco consciousness, education, creativity, digital proficiency, and social cohesion [ 17 ]. For instance, one researcher constructed a model using the Criteria Importance Though Intercrieria Correlation (CRITIC)-Technique for Order Preference by Similarity to an Ideal Solution (TOPSIS) method empirically analyzing smart communities in multiple Chinese cities [ 57 ]. Additionally, studies have evaluated the sustainability of smart communities in terms of their guarantee system, infrastructure, community services, and community management [ 40 ].…”

A study on the factors influencing residents’ willingness to participate in smart community governance

“…However, Wang, Zhang and Sui, and Yang express that the current community concept remains tethered to a 'big government' development model, which overemphasizes the government's central role in community governance. They advocate for a "one core, many members" structure, where the Party operates as the guiding core, while the government and neighborhood committees constitute the primary forces and the main bodies of community governance [6] , with other entities participating within the community. This structure, however, seems to overlook the market mechanism and residents' initiative.…”

A novel IFN-CSM-CoCoSo approach for multiple-attribute group decision-making with intuitionistic fuzzy sets: An application in assessing corporate social responsibility performance

“…The IFSs [ [70] , [71] , [72] , [73] ] are an efficient tool for conducting uncertain information during the performance evaluation of CSR from the perspective of environmental accounting. Until now, no or few techniques were studied on CRITIC [ [74] , [75] , [76] , [77] , [78] , [79] , [80] ]and CoCoSo in light with CSM under IFSs. Therefore, in this study, the IFN-CSM-CoCoSo is conducted for MAGDM with IFSs.…”