Incivility is a growing problem in nursing education and clinical nursing. Incivility often is underreported and tolerated by nurses, faculty, and students. It is necessary to bring attention to the problem of incivility and discuss its negative impact on teaching, learning, and patient outcomes. The aim of this paper is to a) explore what is known about incivility by reviewing current literature and b) recommend strategies to promote a culture of civility in nursing education and clinical nursing.
Providing education, mentoring, and real-time feedback to motivated staff may lead to improvements in handover communication methods, yielding positive patient outcomes.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.