Engagement is a concept of the utmost importance in human-computer interaction, not only for informing the design and implementation of interfaces, but also for enabling more sophisticated interfaces capable of adapting to users. While the notion of engagement is actively being studied in a diverse set of domains, the term has been used to refer to a number of related, but different concepts. In fact it has been referred to across different disciplines under different names and with different connotations in mind. Therefore, it can be quite difficult to understand what the meaning of engagement is and how one study relates to another one accordingly. Engagement has been studied not only in human-human, but also in human-agent interactions i.e., interactions with physical robots and embodied virtual agents. In this overview article we focus on different factors involved in engagement studies, distinguishing especially between those studies that address task and social engagement, involve children and adults, are conducted in a lab or aimed for long term interaction. We also present models for detecting engagement and for generating multimodal behaviors to show engagement.
This paper presents the design of a novel and engaging collaborative learning activity for handwriting where a group of participants simultaneously tutor a Nao robot. This activity was intended to take advantage of both collaborative learning and the learning by teaching paradigm to improve children's meta-cognition (perception of their own skills). Multiple engagement probes were integrated into the activity as a first step towards fostering long term interactions. As a lot of research targets social interactions, the goal here was to determine whether an engagement strategy focused on the task could be as, or more efficient than one focused on social interactions and participants' introspection. To that effect, two engagement strategies were implemented. They differed in content but used the same multi-modal design in order to increase participants' meta-cognitive reflection, once on the task and performances, and once on participants' enjoyment and emotions. Both strategies were compared to a baseline by probing and assessing engagement at the individual and group level, along the behavioural, emotional and cognitive dimensions, in a between subject experiment with 12 groups of children. The experiments showed that the collaborative task pushed the children to adapt their manner of writing to the group, even though the adopted solution was not always correct. Furthermore, there was no significant difference between the strategies in terms of behaviour on task (behavioural engagement), satisfaction (emotional engagement) or performance (cognitive engagement) as the group dynamics had a stronger impact on the outcome of the collaborative teaching task. Therefore, the task and social engagement strategies can be considered as efficient in the context of collaboration.
Humanoid robots, with a focus on personalised social behaviours, are increasingly being deployed in educational settings to support learning. However, crafting pedagogical HRI designs and robot interventions that have a real, positive impact on participants' learning, as well as effectively measuring such impact, is still an open challenge. As a first effort in tackling the issue, in this paper we propose a novel robotmediated, collaborative problem solving activity for schoolchildren, called JUSThink, aiming at improving their computational thinking skills. JUSThink will serve as a baseline and reference for investigating how the robot's behaviour can influence the engagement of the children with the activity, as well as their collaboration and mutual understanding while working on it. To this end, this first iteration aims at investigating (i) participants' engagement with the activity (Intrinsic Motivation Inventory-IMI), their mutual understanding (IMIlike) and perception of the robot (Godspeed Questionnaire); (ii) participants' performance during the activity, using several performance and learning metrics. We carried out an extensive user-study in two international schools in Switzerland, in which around 100 children participated in pairs in one-hour long interactions with the activity. Surprisingly, we observe that while a teams' performance significantly affects how team members evaluate their competence, mutual understanding and task engagement, it does not affect their perception of the robot and its helpfulness, a fact which highlights the need for baseline studies and multi-dimensional evaluation metrics when assessing the impact of robots in educational activities. Keywords-educational robotics; collaborative problem solving; computational thinking; engagement; mutual modelling; robot perception, human-robot interaction. TABLE I: Pipeline of the JUSThink activity Stage What are the participants supposed to do? What does the robot do? Level Duration Welcome Enter their name, age and gender on the screen Welcome the participants, ask them for personal details individual 2 min
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