International audiencePurpose: The article provides insight into the evolution of document supply from traditional print copy delivery to a modern service of resource discovery and secure electronic supply. Approach: The study is based on evidence from empirical data at INIST, as well as inquiries and case studies from other suppliers and customers. Findings: Four topics are presented: the customers' needs, the use of new technologies in the front- and back-office, resource sharing and networking on the national and international level, and the negotiation of copyright agreements with publishers. Originality: Based on evidence, an overall synthesis is given on significant developments, providing outlines of the future of document supply.L'article décrit l'évolution de la fourniture de documents du service traditionnel des photocopies vers un service moderne de recherche de documents et de livraison électronique sécurisée. L'étude s'appuie sur des données empiriques de l'INIST et sur des enquêtes et analyses d'autres fournisseurs et clients. Quatre thématiques sont abordées : les besoins des clients, l'utilisation des nouvelles technologies, le partage des ressources et le travail en réseau national ou international, et la négociation de contrats de copyright avec les éditeurs. Il s'agit d'une synthèse générale des évolutions significatives et des perspectives d'avenir de la fourniture de documents
International audiencePurpose – This paper aims to review recent developments and projects of academic interlibrary loan and document supply in France – particularly the Science, Technology and Medicine sector. Design/methodology/approach – The paper is based on a literature survey, conferences and interviews. Findings – Recent laws and court decisions in France tend to strengthen the position of publishers; but a new shift to more realism and to mutual agreements can also be observed. The institutional landscape is undergoing a profound transformation towards (probably) greater coherence between research entities, resource‐sharing projects and task sharing. Academic interlibrary loan and document supply activity has decreased steadily since 1997, with an annual average downward trend of 8 per cent to 10 per cent. To survive as a document supplier, INIST has reinforced its position as a “one‐stop shop”, steadily moving from a library to a broker strategy; in 2010, INIST launched a new platform called Refdoc. Open archives have undergone significant development but are not integrated into traditional interlending and document supply services and as yet do not offer a real alternative. Originality/value – The paper presents the results of a five‐year follow‐up study. It is the only synthetic overview of the specific scientific and technical information market sector in France
PurposeThis article aims to outline how the Institute for Scientific and Technical Information (INIST‐CNRS), the French leader in the document delivery market, works with a broad national and international network of some 200 libraries and STI centres. It also seeks to provide an overview of recent developments in the French academic ILL network and of French copyright legislation, as well as information on negotiations with publishers on secure electronic delivery.Design/methodology/approachThe article is based on a communication at the 10th Interlending and Document Supply conference, Singapore, 29‐31 October 2007. It is descriptive and based on INIST data and experience.FindingsResource sharing and networking in document delivery on a national and international level have become essential to maintain good quality services.Originality/valueThe article focuses on INIST‐CNRS, a leader in the document delivery market.
Purpose – The purpose of the paper is to describe the current situation at the Institute for Scientific and Technical Information (INIST) the French document supply centre after their difficulties with open access articles during 2013. Design/methodology/approach – A narrative and analytical explanation by the director of INIST. Findings – That INIST will no longer service the commercial sector and will provide documents to researchers in CNRS for free and priced to French higher education establishments. The growth in open access will mean that INIST is ceasing to be an industrial scale operation and will be concerned primarily with “long tail” requests. Originality/value – Certainly, the only account in English of the difficulties that INIST has faced in the past three years and how they have been dealt with.
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