The current study investigates the interactive effects of perceptions of organizational support on 2 emotional labor outcomes: job satisfaction and job performance. A sample of 2 retail service firms (n = 338) supported the moderating effect of perceived organizational support (POS) on the emotional labor/outcomes relationships. POS attenuated the negative effects of the emotional labor/job satisfaction and emotional labor/performance relationships. Implications of these results, strengths and limitations of the current study, and directions for future research are discussed.
Whereas previous research has examined the relationship between leader-member exchange (LMX) and objective measures of career success, it is likely that LMX is also an important predictor of subjective career success. Additionally, because of the political nature of an individual's career progression, it has been argued that one's personal style and resulting impressions are positively related to subjective career success. A sample of 295 retail workers was surveyed, and the results indicated that individuals in low-quality leader-member exchange experienced higher perceptions of subjective career success when they possess high levels of political skill.
PurposeThe purpose of this paper is to use hope theory as a foundation from which to understand the global dual‐career exploration phenomenon. Additionally, the concept of curiosity is explored as a triggering mechanism for dual‐career couples to explore and learn about career options in a global context.Design/methodology/approachHope theory is used to provide theoretical support for the proposed conceptual model.FindingsIt is concluded that hope and curiosity are important elements for dual‐career couples to leverage in order to reduce stress, maintain marital status, and allow the trailing spouse to resolve the potential dramatic and negative impact on their career path.Practical implicationsBoth hope and curiosity have been argued to have developmental aspects, meaning that individuals can nurture and strengthen their level of hopefulness and curiosity. Organizations which aid individuals in developing these abilities will likely increase the probability that their global employees will successfully complete their foreign assignment.Originality/valueThe paper explicitly examines dual‐career exploration as it occurs in a global context. More specifically, it takes the perspective that global dual‐career exploration is a continuous and adaptive process in which individuals who are hopeful and curious will be more successful in exploring and adapting to career options.
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