PurposeThe aim of the paper is to examine and analyse the thematic literature on tourism seasonality and the causes and effects thereof.Design/methodology/approachThe paper is based on a review of scientific and theoretical research by various authors on tourism seasonality, in order to systematically analyse the causes and effects of the seasonal patterns in tourism activity.FindingsSeasonality is one of the most important features of tourism demand, and it has a significant effect on many aspects of the tourism industry. The literature review suggests that tourism seasonality is caused by natural and anthropogenic factors that have a very significant bearing on the geographical location of a tourist destination, as well as institutional and economic factors. Assessments of the effects of seasonality in the scientific literature differ. The effects of seasonality analysed in the relevant literature can be divided into four major categories: economic, employment, social and cultural as well as ecological.Originality/valueThe paper presents a systematic literature review on tourism seasonality and the causes and effects thereof.
The concept of educational tour (field trip) and the importance and role of educational tours in the training of future tourism professionals are explored and analysed in the paper. The concept of educational tourism is formulated and the types of field trips are identified in the result of the research. A sociological survey with the aim to find out opinions of tourism students on the necessity, preferable types, and duration of field trips was conducted as well.Research methods: the logical construction method, scientific induction, synthesis, the monographic method, methods of quantitative and qualitative analysis for processing the survey results.
PurposeThis article aims to adopt a thematic approach to a review of the literature relating to sustainability and its challenges in destinations that highly depend on tourism.Design/methodology/approachThe paper provides a review of scientific and theoretical research studies on the concept and principles of sustainable tourism, the effects of tourism on society and sustainable tourism strategy.FindingsThe basic principles of sustainable tourism development apply to all destinations, including Cyprus. The development of tourism is associated with the observance of the principles of sustainable tourism development, which takes the form of balanced environmental and economic development and involves the observance of public interest.Originality/valueThe paper offers a broad-ranging review-based perspective on sustainable tourism and the principles and development thereof.
A major feature of improved quality of the European hospitality is to satisfy customer needs, increase competition in the hospitality industry and ensure sustainable development of the industry. Quality exists only to the extent that a product or service meets customer needs and expectations. According to the individual elements that make up quality, standards-based strategy must be based on a complete understanding of a customer. Customer satisfaction gained from the stopover destination is not only dependent on the specific service of hospitality experience, but also from other, more general factors, such as hospitality and security, hygienic conditions, healthy climate, customer management. A great number of different stuff in the hotel and catering businesses affect the way customers perceive their destination. They affect his/her satisfaction and customer willingness to repeatedly go back or recommend this place to other potential guests. Destination success in the meaning of client satisfaction is an action that consists of many interconnected components. They reveal the need for strategic and integrated planning of customers’ aim together with the use of different methods to promote integrated quality management (including quality control).
One of the approaches to development of the tourism industry at the regional level, based of market rules and principles are creation and development of tourism clusters. Clusters span numerous different companies, contribute to more efficient solution of socio–economic problems in the country as a whole, and in certain regions. Clusters centre around different companies, which have not cooperated in the past, to encourage their development. The cluster approach should make radical changes to content of the tourism development policy; it means that there is a need to promote and develop the system of relationships between economic operators and the national authorities rather to support individual companies or industries. Practically it enables creation and implementation of large trans–sectoral and interregional investment and innovation projects.
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