Purpose The purpose of this paper is to investigate service quality, patient satisfaction and loyalty in Bangladesh's healthcare sector. It identifies healthcare quality conformance, patient satisfaction and loyalty based on demographics such as gender, age and marital status. It examines the differences between public and private healthcare sectors regarding service quality, patient satisfaction and loyalty. Design/methodology/approach The authors distributed 450 self-administered questionnaires to hospital patients resulting in 204 useful responses (45.3 per cent response rate). Data were analysed based on reliability analysis, exploratory factor analysis, independent samples t-tests, ANOVA and discriminant analysis using SPSS version 23. Findings Findings indicate that single patients perceive tangibles, reliability, empathy and loyalty higher compared to married patients. Young patients (⩽20 years) have a higher tangibles, empathy and loyalty scores compared to other age groups. The authors observed that private hospital patients perceive healthcare service quality performance higher compared to patients in public hospitals. Research limitations/implications The authors focussed solely on the Bangladesh health sector, so the results might not be applicable to other countries. Originality/value The findings provide guidelines for enhancing service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector and other countries.

Drawing on social exchange theory, this study explores the relationship between high-performance work systems (HPWS) and proactive work behavior. We also examined whether psychological empowerment mediated the effects of HPWS on employees' proactive behavior. Using a sample of 247 employees employed by three large manufacturing firms in Bangladesh, results from structural equation modeling and hierarchical regression analyses showed that HPWS was positively related to proactive behavior. The results also suggested that psychological empowerment mediated the relationship between HPWS and proactive behavior. The theoretical and practical implications of these findings are discussed.

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The research paper is aiming at identifying the dark side of Bali and the reason behind the growth of its sex tourism industry in this digital era. The main focus of this research paper is the process by which the digitalization supports stimulating sex tourism in Bali. The researcher is focusing on executing the secondary form of research method to collect necessary data. The data gathering process is carried out with the help of news articles and journals of the previous researches. With the help of the collected information, the researcher can ful fill the research questions with the help of representing the facts in the results and analysis section. The research is also focusing on the limitations of this research study and the conclusion section provides stress on those limitations.

Green marketing is a way to use the environmental benefits of a product or service to promote sales. Many consumers will choose products that do not damage the environment over less environmentally friendly products, even if they cost more. With green marketing, advertisers focus on environmental benefits to sell products such as biodegradable diapers, energy-efficient light bulbs, and environmentally safe detergents. As a Bangladeshi citizens are very much unaware about green marketing which portrait their unconsciousness of environment. Here authors have tried to sketch the problems and prospects of green marketing along with to draw attention of readers’ to make them consciousness about the pollution of environment.  JEL Classification Code: M30; M31; M39

We investigate dynamics between the economic activities and energy markets—both conventional and clean energy markets, with a sample of daily data from 1 January 2020 to 25 November 2020. We perform wavelet-based time–frequency techniques and measure the market volatility with continuous wavelet transforms. Besides, we use wavelet coherency to understand the co-movement of economic activities and energy markets and employ a nonlinear phase-difference technique to understand the time-varying causality between different series. Our continuous wavelet transform results show that all three market indices experience significant volatility in the coronavirus disease (COVID-19) period, notably during the initial period of the outbreak. The market volatilities are comparatively more substantial in the lower frequency band than the upper frequency, while the latter sustained longer in the markets. Moreover, wavelet coherency results show a strong correlation between the economic activity index and both energy market indices; however, the co-movement is significantly higher for the conventional energy market than the clean energy market. We further detect a positive and bi-directional causality between economic activities and energy market indices. Besides providing fresh and time-varying and frequency-varying relationship between global economic activities and the energy markets, which is currently lacking in the existing literature, our study has significant implications for the heterogeneous market participants in terms of improved price prediction accuracy. Furthermore, our findings can aid policymakers in decision making by showing that the dynamics between energy markets and economic activities change even within a short period, and imply that suitable constant policy interventions are necessary to avoid long-term predicament.

In this 21st century, in front of the whole world it was a very unlikely occurrence of a new pandemic named as Covid – 19. First China and after other countries it advanced its black claw on Bangladesh. Bangladesh's government was aware of the pandemic's predicament and took steps to protect the population, as well as the economy and numerous industrial sectors. Though the government of Bangladesh did its hardest to provide all forms of assistance to the country's economy, the government was unable to successfully control the pandemic due to the country's large population and people's irresponsibility. Due to the significant impact of Covid-19 during this epidemic, various economic and financial sectors were severely harmed, particularly the garment industry sector. Covid – 19 also has an impact on financial institutions such as banks and other financial institutions. Small businesses, start-ups, and other commercial concerns were also severely harmed. The impact of the epidemic on these industries has had a huge impact on all sectors. This research aims to give a comprehensive and useful overview of the observed and potential consequences in the near future. The study relied on secondary data. Information was gathered from numerous media sources, articles, newspapers, policy experts, and other publications in order to better comprehend it. The goal of this research is to describe Bangladesh's pandemic challenges and government response to the worldwide issue.