Abstract. This paper describes a project management model named Converge, that combines Agile, Lean Startup and Design Thinking with the aim of producing user-centered software and sustainable innovation through empathy with users. The model is based on previous works combining the aforementioned methodologies and adjusted considering needs that arose from teams inside the lab, observed empirically. In order to test the method's validity in a real project, an undergraduate team part of an experimentation lab followed the proposed model to guide the development of a homonymous data storage app.The app was built in 8 weeks and, at the time of release, 80 % of testers considered it a better solution compared to ones they already used. Overall test results suggest that it is productive to combine the methodologies. The model met its aim since it guided the development of a novel software solution highly regarded by users.