The Cosmetics, Personal Hygiene and Perfumery industry has significant importance in Brazil and seeks to adopt concepts and technologies of sustainable development to generate competitive advantages that can be achieved by companies in the industry. In this context, this research proposes to identify the perception of sustainability in recycling, mainly plastic packaging, and to suggest the use of Green Logistics and Cradle-to-Cradle concepts and the use of Communities of Practice. The research has a qualitative nature, using the methodology of multiple case studies with several companies in the industry, the data collection was performed through interviews with semi-structured questionnaire and documentary analyzes. The results were the identification of the companies' perceptions regarding sustainability and a suggestion of the application of the QFD method in the systematic unfolding between the needs of the consumer and the quality characteristics of the product that can be applied in these cooperatives to determine, with the presentation of their aspects and the generation of a quality matrix with the requirements raised.

In any organization, dealing with lessons learned is a complex issue that involves people, processes and technologies. Although lessons learned processes are already well established in the project management community, the use of modern web technologies to support them is still in its infancy. This paper introduces a new model to manage lessons learned in PMBoK process groups. This model draws upon interdisciplinary literature, which embeds lessons learned processes, shared context and Web 2.0 service models. The model is supported by Web 2.0 technologies and centered in PMBoK process groups to allow a thorough overview of the project. An exploratory focus group was set up to validate the model qualitatively within a constructivist ontology and an interpretive epistemology. The adoption of this model can help academics and practitioners using PMBoK process groups to acquire a better understanding of managing lessons learned in projects.

The development of information technology projects is no longer limited to the domestic sphere. This study identifies the differentiation of risk categories between global and domestic projects through an exploratory research carried out by means of a systematic literature review. 1367 risks were identified in 37 articles and classified within 22 categories. The major concern regarded in domestic project management was the client (external risk) and scope (internal risk) and, in global project management, the psychic distance (external) and coordination and control (internal). The main difference between the risk categories for each project type refers to the psychic distance category, which was identified almost exclusively in global projects, thus making the external risks more relevant than those in domestic projects. On the other hand, it makes risks such as client, supplier and stakeholders be underestimated. The results indicate that project managers should focus on different risks depending on the type of IT project: global or domestic.

No abstract

HAL is a multi-disciplinary open access archive for the deposit and dissemination of scientific research documents, whether they are published or not. The documents may come from teaching and research institutions in France or abroad, or from public or private research centers. L'archive ouverte pluridisciplinaire HAL, est destinée au dépôt et à la diffusion de documents scientifiques de niveau recherche, publiés ou non, émanant des établissements d'enseignement et de recherche français ou étrangers, des laboratoires publics ou privés.

The development of information technology projects is no longer limited to the domestic sphere. This study identifies the differentiation of risk categories between global and domestic projects through an exploratory research carried out by means of a systematic literature review. 1367 risks were identified in 37 articles and classified within 22 categories. The major concern regarded in domestic project management was the client (external risk) and scope (internal risk) and, in global project management, the psychic distance (external) and coordination and control (internal). The main difference between the risk categories for each project type refers to the psychic distance category, which was identified almost exclusively in global projects, thus making the external risks more relevant than those in domestic projects. On the other hand, it makes risks such as client, supplier and stakeholders be underestimated. The results indicate that project managers should focus on different risks depending on the type of IT project: global or domestic.

Agile methodologies are being used in software development in companies because they present a modern and simplified form, making development teams more flexible and selfmanageable, and allowing the tasks to be defined and widely discussed before they are executed. The objective of this research is the computational solution of a task sequencing with the creation of an algorithm to help the development team in the definitions of the activities to be developed through the agile Scrum methodology. The methodology used was a single case study and data collection with the managers and developers connected to the Scrum team. The result was the prototyping of a system and the creation of the algorithm. The contributions to practice are the use of the algorithm and prototype to help IT project managers improve the selection of activities for the Sprints. The theoretical contribution is to present alternative ways of choosing activities that are absent in the Scrum Guide.

As organizações têm sido apresentadas a uma nova forma de organização produtiva, a chamada de Indústria 4.0, com a promessa de integralização de seus processos, alta customização, alta produção e redução dos custos de produção. Baseado nos conceitos da Industria 4.0 surgiram diversas variações como a Logística 4.0, Saúde 4.0, e Agricultura 4.0. Porém, foi no Japão que surgiu a ideia Sociedade 5.0 que promete a aplicação de todos os aspectos da quarta revolução e seus desdobramentos em uma sociedade totalmente autônoma. O presente trabalho compara a Indústria 4.0 e a Sociedade 5.0 em relação a origem, elementos estruturantes e uso da tecnologia. A metodologia empregada foi uma pesquisa bibliográfica. O resultado apresenta uma lista de 10 características que comparam ano de criação do conceito, país de origem, necessidade motivadora, nível de urgência, foco, escopo de aplicação, emprego de tecnologia, grau de uso da inteligência artificial, elementos fundamentais e desdobramentos provenientes do conceito. As contribuições para a prática são do estabelecimento das diferenciações que podem contribuir para que estrategistas, investidores e gestores de produção possam compreender as diferenças e vislumbrarem um futuro próximo.