This study examines the effect of financial information, macro environment, and subjective norms on investors behavior when making investment decisions in Indonesian capital market. It was conducted by a survey design and involved 190 individual investors in three big cities in Indonesia (Jakarta, Surabaya, and Bandung). By using Structural Equation Modeling with Warp-PLS 3.0, the results showed that macro factors had a significantly positive effect on the technical information, the financial information and the macro factors had a significantly positive effect on the investor intentions, and the intentions of investors and the financial information had a significantly positive impact on investment decisions. It was also found that the financial information held a great contribution to build investor intentions and investment decisions. Thus, Indonesian individual investors were rational and sophisticated investors. They were not influenced by the actions of other investors, analyst opinions, and media. The implication of this research was how to provide information comprehensively to investors, which was very important to influence their decisions.

Penelitian ini bertujuan untuk mengkaji factor-faktor yang mempengaruhi perilaku investor ketika melakukan keputusan investasi ditinjau dari Teori Reasoned Action. Penelitian melibatkan 190 investor di pasar modal Indonesia  dan analisis  dilakukan dengan regresi linier berganda. Uji hipotesis dengan t-test untuk menguji pengaruh variabel independen secara parsial terhadap variabel dependen.  Hasilnya menunjukkan bahwa Faktor  Makro berpengaruh positif  signifikan terhadap informasi teknikal.  Informasi  keuangan, faktor makro dan norma subyektif  berpengaruh positif dan signifikan terhadap niat investor. Niat investor dan informasi keuangan berpengaruh positif signifikan terhadap keputusan investasi. Lebih jauh hasil penelitian ini menjelaskan bahwa informasi keuangan memegang kontribusi besar dalam membentuk niat investor dan keputusan investasi.

This study aims to determine and find financial decision making models using information technology and concepts of women’s understanding of financial inclusion. The financial decision making in families that is suitable to provide understanding of women in understanding financial inclusion and information technology of financial technology. Prior to this research we will map the information technology and the understanding of women’s financial literacy in two regional locations: Pacitan and Tangerang Regency. These two regions have unique geo characteristics and different paradigms of the women’s mindset, and the proximity of the region to the capital. Pacitan Regency experienced a significant increase in the small and medium businesses, mostly carried out by women (mothers). This research is planned to use Structural Equation Model (SEM) with Partial Least Squares (PLS) nonlinear regression technique, We analyze the 300 primary respondents’ questionnaires’ data collected from women in Pacitan and Tangerang regency from September until November 2020. Affordable population of the study, each district will be taken as many as 150 respondents. from respondents from both regions. The expected outcome is a model of mapping women’s knowledge of financial inclusion and behavior of women in financial decision making and understanding of financial products in Pacitan and Tangerang Districts to reaffirm the context of financial citizenship namely financial literacy and inclusion referring to Hennings and Machado [6] and Listyarti [11]

Recently, Customer Citizenship behavior (CCB) has become a research focus in marketing. However, not many researches focus on the antecedent of this variable from the marketing behavior perspective. The research objective is to examine the effect of Relationship Quality and Perceived Value on CCB in online transportation services and Customer Satisfaction as the mediation in this relationship. The research involved 400 online transportation customers in Indonesia who used a minimum of three times in this transportation. By using Partial Least Square (PLS), the result found that Relationship Quality has a significant positive effect on Customer Satisfaction and CCB, Perceived Value has a positive significant effect on Customer Satisfaction and has no significant effect CCB. It means that for strengthen CCB, online transportation should create customer satisfaction. Research also found that Customer Satisfaction has a positive effect on CCB. The implication of the research is online transportation should improving the relationship quality and value for creating customer satisfaction for strengthening CCB. Customer satisfaction is an important conditions for improving CCB.