The rapid development of information and communications technology is transforming the entire industry landscape, which ultimately affects the convergence sector. Financial technology also known as Fintech refers to the technology-enabled financial solution. Fintech saw today as the combination of financial service and information technology. In recent years there is numerous research dedicated to Fintech. Fintech has been classified into several categories, some categories have significantly higher traffic than others. As this research is focused on the attitude toward using Fintech for Millenials, we are using the most relevant category which is money transfer and payments. This research was investigating the influence of Brand and service trust, perceived usefulness and perceived ease of use toward attitude toward using Fintech. Taking place in a university located in Jakarta, the result of this research confirm that indeed every factor used in this research, namely brand and service trust, perceived usefulness and perceived ease of use shows a significant impact to attitude towards using Fintech.
Indonesia is a big country consisting of various tribes and has different cultures from one to another. From this came the idea to create a tourist site with a cultural background. Taman Mini Indonesia Indah is a tourist attraction established since 1975, an attraction with the theme of Indonesian culture. Taman Mini Indonesia Indah is still a tourist destination that has been chosen by many families. Likewise, schools that still do a lot of tourist visits for study tours Visitors to Taman Mini Indonesia Indah are still the second most in Jakarta. With the development of tourism, the concept of tourism for all it becomes an absolute necessity. Because throughout the world there is also a very significant increase in the number of tourists, and ten percent have special needs including elderly people, tourists with small children, pregnant women, tourists with permanent and temporary disabilities. Therefore, the purpose of this study is to find out to what extent Taman Mini Indonesia Indah has implemented accessibility in tourism in accordance with standards set by the UNWTO. The method used is descriptive qualitative, where data is obtained through field research, documentation, checklists and literature studies. The results of the study are found that vertical movements still need to be improved because visitors using a wheelchair cannot enjoy all the regional platforms. And the suggestion from the research is to continue to improve the facilities so that everyone can access them by adding braille letters to the brochure and adding audio announcements to every tourist attraction.
This study aims to examine the digital compliance of museums in Jakarta towards the accessible information concept. Furthermore, this study also explores the millennials’ perception towards digital technology adoption for museum. Taman Mini Indonesia Indah website was employed to remark the research object. Hence, 18 museums were finalized as of this research object. Data was accumulated through direct field observation in all museums and interview with museum staff. Meanwhile, a survey with questionnaire was distributed to gather the digital technology and accessible information perception of the museum. Also, other accessibility information data was gathered through content analysis. The findings reveal accessible information compliance in term of printed material, digital document, audio visual content, website, application, self- service terminal, and signage. Findings also show that Museum Olahraga turns out to be the most compliance regarding its accessible information and providing digitalization facilities such as interactive digital signage, augmented reality, interactive video mapping, automatic display slider, interactive kiosk, and interactive light show. However, the result shows that only several museums comply with digital context. This research implication is to deliver the best practice for the museum to anticipate future trends to ensure better experiences for the visitors.
The purpose of this study is to analyze the service quality toward customer satisfaction at X Japanese Restaurant. The writer is using the descriptive and associative-causal method. 100 people who are visitors to the restaurant were taken as the sample for this research. The analysis that was used are t-test and by verifying the hypothesis, these methods were used to determine the final result or conclusion of the study. This study showed that customer satisfaction is 75,1 % influenced by service quality and it also reveals a very strong relation between service quality and customer satisfaction at X Japanese Restaurant.
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