This study aims to analyze the differences in perceptions between customers of Bank Rakyat Indonesia, Bank Negara Indonesia, and Bank Mandiri regarding the use of the conversational user interface owned by each bank. This study used 58 respondents. By using the Kruskal Wallis technique, it can be concluded that there are differences in perceptions between customers of Bank Rakyat Indonesia, Bank Negara Indonesia and Bank Mandiri who interact using the conversational user interface facility. Even though it is easy to use, the absence of recommendations from the community and family as well as concerns that the chatbot is unable to provide the right information and solutions can have implications for the reluctance of customers to use these facilities in the future
<p>Online buying activity is increased along with the increased of internet-based information technology. This gives benefit to online businessman and businesswoman. However, the efforts which should be given are harder than before because of the increasing of online criminality which happened in Indonesia. The objective of this study generally is to reveal the antecedents of online repurchase intention in Indonesia. This study is using 170 respondents who have experience in online purchasing at least one times before. Visual Partial Least Square is used to examine the relationship between constructs. This study concludes that the developed model which used in this study can be used to predict online repurchase intention even several relationships is found not significant. Another conclusion from this study is perceived information quality, perceived service quality, subjective norms, online shopper’s trust, and online shoppers’ satisfaction are the antecedents of online repurchase intention.</p>
This study aims to analyze the differences in attitudes between sandwich generations investing in precious metals in carrying out parenting patterns for parents and children. This research used 67 respondents who specifically consisted of 27 respondents who owned gold as the main investment tool, while the rest were groups of respondents who had investment tools other than gold precious metals through mutual funds.By using the Mann Whitney method, it can be concluded that there are different attitudes in the Sandwich generation who invest in gold and those who invest in other than precious metals in carrying out parenting patterns for parents and children. Furthermore, gold precious metal is not an appropriate investment tool for the sandwich generation because it requires a larger fundraiser and a high level of discipline
Riset ini berupaya untuk mengkonfirmasi kembali peran konstruk Fear of Missing Out,Brand Ambassador dan Korean Wave atas niat beli kosmetik asal Korea bila dibandingkan dengan kosmetik Scarlett Whitenning. Dengan menggunakan 100 sampel yang diambil dari berbagai kota besar seperti Jakarta, Bandung, Surabaya, Semarang,dan Yogyakarta, riset ini kembali membuktikan bahwa fenomena fear of missing out dan Korean wave mampu menjadi prediktor yang signifikan atas niat beli produk kosmetik asal Korea. Hubungan antar konstruk diuji dengan menggunakan program Smart PLS versi 3 dengan teknik path analysis. Hal baru yang ditemukan dalam riset ini adalah meskipun kosmetik merek Scarlett Whitenning adalah produk yang sudah cukup terkenal dan memiliki harga yang relatif terjangku, namun responden lebih memilih produk kosmetik asal Korea berdasarkan besarnya kekhawatiran akan tidak diakuinya eksistensinya dalam kelompok afiliasinya.
This study aims to examine the effect of work life integration as a new phenomenon in the middle of Covid outbreak in Indonesia toward work exhaustion , and the mediating effect of work life balance. 100 samples recruited in this researh is came from workers with at least two year working experience since Covid outbreak. Data is done with an open-ended questionnaire, which processed by Smart PLS 3.0. The results of the study show that work life integration and work life balance have significant effect toward work exhaustion. Besides, work life balance is partially mediate between work life integration and work exhaustion. As the practical implication we suggest that employee should build priority activities to prevent two or more activities executed at the same time.
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