Social media play an important role in the consumer's decision -making process in tourism as they do in many other business areas. Tourism and hospitality marketers may reach more potential consumers in a shorter time and at a lower cost through the active use of social media. This study examines the influence of social media on the decision -making process and online buying trends of tourism consumers and the potential relationships between participant demographics and some of the variables such as information obtained from social media, use of social media for tourism services, the act of buying, influence and intention to share travel experiences. A survey method was used to collect data from various social media users, and Structural Equation Modeling was employed for the data analysis. According to the results; statistically meaningful relationships were found between the variables of knowledge about tourism services in the media and perceptions of use, influence on customers, intention to share experiences and the act of buying tourism and hospitality services.
The aim of the study is to investigate the current situation of mountain tourism and its sustainability in Turkey. Not only the tourism policies of the government are enough to promote a new alternative tourism type, but also the role and effects of tourism middlemen such as travel agencies, tour operators, and tour wholesalers cannot be denied in the promotion of a destination. Mountain tourism could be one of the best alternative tourism opportunities for many destinations if they have sufficient resources, namely naturally attractive mountains and related infra and/or superstructure. Turkey and Aegean region have many attractive resources in this sense. In this research, in addition to analyzing the current situation in Turkey; ways of developing mountain tourism in a sustainable way as well as possible roles and effects of travel intermediaries in this area are questioned. With this purpose, the contents of the research vary differently. The first part depends on literature review presenting general definitions and discussions concerning mountain tourism. In the second part of the study, tourism policies in general and the mountain tourism policies of Turkish Government will be discussed. In the last part, the field survey is applied by developing and distributing questionnaire to major group A travel agencies in Turkey and outbound tour operators organizing tours to Turkey as well. The sample of the research consists of 83 firms and each was reached via e-mail. The data gained through the survey were analysed by computer based statistical program, SPSS 16. In the discussion part of the research, depending on the major findings, the comments and suggestions for further researches were developed.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.