2018
DOI: 10.25145/j.pasos.2018.16.073
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Social media and consumer buying decisions in tourism: The case of Turkey

Abstract: Social media play an important role in the consumer's decision -making process in tourism as they do in many other business areas. Tourism and hospitality marketers may reach more potential consumers in a shorter time and at a lower cost through the active use of social media. This study examines the influence of social media on the decision -making process and online buying trends of tourism consumers and the potential relationships between participant demographics and some of the variables such as informatio… Show more

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Cited by 26 publications
(17 citation statements)
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“…Accordingly, it also affects the consumers in obtaining information about a product. The more specific study concluded that social media determine and influence consumer decisions in buying a product or service (Icoz, Kutuk, and Icoz 2018).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Accordingly, it also affects the consumers in obtaining information about a product. The more specific study concluded that social media determine and influence consumer decisions in buying a product or service (Icoz, Kutuk, and Icoz 2018).…”
Section: Literature Reviewmentioning
confidence: 99%
“…We used a 5-point Likert scale, ranging from strongly disagree to strongly agree. The constructs and the items were adopted from previous studies discussed in the literature review [79,[150][151][152]. Owing to the absence of a comprehensive list of the visitors to the festival, this study followed the suggestion of Cochran [153] in choosing the sample size.…”
Section: Sample and Procedures For Data Collectionmentioning
confidence: 99%
“…We followed established and validated measurements of each construct obtainable in the extant literature. Accordingly, we measured the variable (construct) representing social media with five items recommended by Icoz et al, [152] while festival quality was measured using eight (8) items adopted from Wu et al, [79]. Furthermore, we adopted the measurement of Wan and Chan [153] to capture festival satisfaction with eight (8) items, while we measured revisiting intention through four (4) items adopted from Bigne, Sanchez, and Andrew [150].…”
Section: Instrument For Measurementmentioning
confidence: 99%
“…Research shows that there is a significant influence between social media marketing and brand awareness [7]. Furthermore, research also shows that there is a significant influence between social media marketing and purchasing decisions [17,18]. Therefore, it can be hypothesized that social media marketing has a significant influence on both brand awareness and purchasing decisions.…”
Section: Online and Social Media Marketingmentioning
confidence: 99%