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The aim of this article is to investigate the impact of information communication technologies (ICT) and innovation activities on firm performance using the Business Environment Enterprise Performance Survey (BEEPS) firm‐level data in the three rounds: 2002, 2005, and 2008. The novelty of this research is based on the idea of studying the usage of ICT and innovation activities on firm performance by using dynamic approach so that we can estimate the adjustments that arise from the impact of ICT and innovation activities. The rapid technological development and the growing use of information technology (IT) in business organizations have become the center of attention in past few years. A bulk of literature has been published on the use of IT in different industries, different types of business organizations, and in different areas of business management. On the other hand, the probability of the firm to undertake innovation activities has shown to enhance firm performance. This study implements various estimations on BEEPS observations to test whether the change in the usage of ICT and other innovation determinants have increase the probability of firms to undertake innovation activities. © 2015 Wiley Periodicals, Inc.

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Background: Learning Management Systems (LMS) represent one of the main technology to support learning in HE institutions. However, every educational institution differs in its experience with the usage of these systems. South East European University’s LMS experience is longer than a decade. From last year SEE – University is adopting Google Classroom (GC) as an LMS solution. Objectives: Identifying factors which encourage LMS activities, with special emphasis on SEEU, might be of crucial importance for Higher Education academic leaders as well as software developers who design tools related to fostering LMS. Methods/Approach: This paper introduces new approach of investigating the usage of LMS, i.e. identifying the determinants of increasing usage of LMS activities, by conducting empirical analysis for the case of SEEU. We apply appropriate estimation technique such as OLS methodology. Results: Using SEEU Usage Google Classroom Report & Analysis Data for spring semester (2016–2017) and winter semester (2017–2018) - SUGCR dataset 2017, we argue that (i) LMS activities are affected by demographic characteristics and (ii) the students’ LMS usage is affected by level and resources of instructors’ LMS usage. Conclusions: The empirical results show positive relationship between student and instructors’ LMS usage.

Purpose – This paper aims at focusing on female entrepreneurs in Kosovo. It treats the conditions and perspectives of female entrepreneurship development and an array of problems that female entrepreneurs are facing. Design/methodology/approach – To get a better picture on the profile of the female entrepreneurs in Kosovo, motives, problems and perspectives that stand in front of female entrepreneurs in Kosovo, a survey was conducted during the period of January-February 2015. From 90 distributed questionnaires, 70 responses were received, which means the response rate was 78 per cent. Findings – The authors found that the majority of female entrepreneurs in Kosovo operate micro-businesses; are well educated; mostly operate in the trade sector; majority of them generate incomes from 20,000-40,000; most of them have business experience up to six years; obtaining financing sources is the main problem; and are good in financial management. Practical implications – A useful information source for students, academics and policy-makers. Originality/value – This paper addresses an under-researched country, that is Kosovo.

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