Purpose-This study aims to explore the challenges confronted by executive managers while managing multicultural teams, and the solutions they deliver to cope with these matters. What is aimed to accomplish is to comprehend these challenges from the standpoint of managers. While trying to understand the problems and exhortations related to multicultural team management, culture and core cultural dimensions were utilized in the study. Methodology-Criterion sampling method, which is a kind of purposive sampling method, was employed in the study. The data for the study was collected through 14 in-depth interviews directed to executive managers of MNCs operating in Turkey. The questions that generate our data consist of open-ended questions. The statements of managers were analyzed by content analysis and sorted into corresponding categories. These categories and solutions based upon manager's experiences were presented accordingly. Findings-Implications indicate that most frequently confronted challenges are ineffective communication and misunderstandings, different working styles and expectations of group members, and intolerance and lack of knowledge related to diversity. On the other hand, in order to cope with these challenges, managers state that it is significant to embrace diversity and encourage group members to acknowledge it as well as become approachable and eager to learn more. Last but not least communicating in the simplest form has been accentuated. Conclusion-To sum up briefly, successful managers are expected to possess the competency to adapt different management styles and they are also expected to be flexible enough to switch from one to another.
The purpose of this study is to determine the e-shopping behaviour of consumers and in what stage of the buying decision making process the Internet is used more heavily. It is also aimed to compare online shoppers and in-store shoppers in terms of demographics.Data were collected from a convenience sample of 340 consumers living in Ankara via a survey. Obtained data were submitted to descriptive analysis. The results indicate that the vast majority of consumers shop online. It can be stated that main reason of Internet research (browsing) was to obtain the price information and secondly to examine the comments and suggestions of the users of the product. Mostly searched product group on the Internet is electronic products while the most purchased products are clothes and shoes. It can be said that the characteristics of those who adopt e-shopping are higher income, higher eductaion and being young.The findings show that consumers are actively using the Internet even before the purchasing stage, and Internet research is carried out especially to obtain price information.Keywords: E-shopping, in-store shopping, buying behavior, information searching behavior, internet. JEL Codes: D10, M30, M31 TÜKETİCİLERİN E-ALIŞVERİŞE İLİŞKİN DAVRANIŞLARINI ORTAYA KOYMAYA YÖNELİK AMPİRİK BİR ARAŞTIRMA ÖZETBu çalışmanın amacı tüketicilerin e-alışveriş davranışlarının belirlenmesi ve İnternet'in satın alma karar sürecinin hangi aşamasında daha yoğun olarak kullanıldığının tespit edilmesidir. Bununla birlikte internetten ve mağazadan alışveriş yapan tüketicilerin demografik özellikler açısından karşılaştırılmaları da amaçlanmaktadır. Veriler, Ankara'da yaşayan 340 tüketiciden oluşan kolayda bir örneklemden anket formu aracılığıyla toplanmıştır. Elde edilen veriler tanımlayıcı analizlere tabi tutulmuştur. Sonuçlar, tüketicilerin büyük bir çoğunluğunun Internet üzerinden alışveriş yaptığını göstermektedir. Ağırlıklı olarak fiyat bilgisi edinmek için Internetten araştırma yapıldığı, ikinci olarak da ürünü kullananların yorum ve önerilerinin incelendiği görülmüştür. Internet üzerinden en çok araştırılan ürün grubu elektronik ürünler olurken, en çok satın alınanlar ise kıyafet-ayakkabı olmuştur. E-alışverişi benimseyenlerin daha çok 18-29 yaş arasındaki, yüksek gelirli, önlisans-lisans mezunu katılımcılar olduğu söylenebilir. Elde edilen bulgular tüketicilerin Internet'in satın alma aşamasından önce de aktif olarak kullandığını, özellikle fiyat bilgisi edinmek için Internet araştırması yapıldığını göstermektedir.Anahtar Kelimeler: E-alışveriş, mağaza içi alışveriş, satın alma davranışı, bilgi araştırma davranışı, internet. JEL Kodları: D10, M30, M31
This study was undertaken to investigate the complaint behaviour exhibited by university students due to dissatisfactions they experienced after purchasing electronic, food and textile products by using a proposed Structural Equation Modelling (SEM). For this purpose, measurements are performed onan interval scale by using the 5-point Likert in order to measure the agreement level of 329 university students on attitude and behaviour statements oriented at complaints. There are 7 factors in the research model including alienation related with complaint (ALN) and controllability (CON) as exogenous latent variables; perceived value of complaint (VAL), the "complaint will be successful" faith (LKH), complaint intention (CI), explicit complaint behaviour (ECB) and implicit complaint behaviour (ICB) as endogenous latent variables. In this study, the effect of alienation of students from the company they shop and of their belief in controllability of the company on general complaint attitudes and complaint behaviours are tested with 13 hypotheses for electronic, food and textile products separately, and the obtained results are compared. In relation to the three groups, research findings have shown the same results for certain hypotheses and different results for certain other hypotheses.
Purpose-Turkish HVAC-R sector has recently increased its production and export value, as well as being considered as having high potential in terms of these two factors. Thanks to the current public policy which is determinative and supports production; it's supposed capital and technology intensive sectors' competitive level to raise up. Nevertheless, it's discussed broadly that it's clear of the 2023 goals to come true, in view of the export progress. As a result of these circumstances, analyzing current competitiveness of sectors has a strategical importance. It has been seen in the literature review that, any study has not been executed which puts forward the dynamics to be used to analyze the competitiveness of Turkish HVAC-R sector. With this study, it's aimed that to be determined the dynamics of competitiveness of HVAC-R sector, which is a capital and technology intensive sector, by taking into consideration its idiosyncratic characteristics. Methodology-The study is a typical exploratory research with this essence. In the research, deep interview method was used with the sector's experts those had been chosen by judgement sampling. So data has been primary data as well as the other information has been picked up from secondary data resources. For this data gathering, scientific publishments, various chambers', associations', and institutions' reports was compiled. Findings-With this research, it has been found out what the determinants of competitiveness that can be used in the analysis of competitiveness of HVAC-R sector are. Conclusion-The findings that were achieved by primary research, has generated a base for the following researchs of competitive anaylsis of HVAC-R sector.
This article analyzes the findings of the fourth part of a survey on Turkey's Armenians, the largest non-Muslim minority group living in Turkey, conducted with the aim of understanding their perception of the Turkish Army and Officer Corps. In this article, the author argues that Turkey's Armenians consider the Turkish Army as the most credible and trustworthy institution and a career as an officer as a desirable occupation. The findings of the survey, consisting of face-to-face in-depth interviews, questionnaires, and the author's personal observations, are evaluated and interpreted throughout the article to support the argument.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.