In recent years, driven by low cost, many global supply chains have been used to realize global procurement and manufacturing chains. Obviously, supply chain integration is a practical means to be applied to various supply chain networks to improve supply chain performance. However, the global supply chain has been continuously interrupted by natural disasters, epidemics, and human error in the past few years. For example, the COVID-19 pandemic in 2020 and the blockade of the Suez Canal in 2021. These incidents have caused supply disruptions and factory shutdowns in global manufacturing and retail. With the expansion of supply chain integration, the interdependence between supply chain partners increases, and the vulnerability and risks of the supply chain also increase. Therefore, the dimensions of supply chain integration, namely internal integration and external integration, the relationship between them and their impact on business outcomes need to be further studied. The main purpose of the review is to put forward a conceptual framework of supply chain integration to study the relationship by collating the past literature.
In past decades, supply chain integration is used as a tool for manufacturers to earn competitiveness and improve performance. With the pace of globalization, the scope of the supply chain network has extended and increased the challenges for supply chain integration. This means the integrating processes have enhanced the vulnerability of a supply chain network. Recently, the integrated global supply chains are disrupted by disease outbreaks, natural disasters, and canal blocks. The risks embedded in the supply chain are catching the eyes of academicians and practitioners. Changes are expected after global supply chain disruptions concerning the size of the network, supplier locations, and network management, which are highly related to supply chain integration and supply chain risk management. Hence, this paper aims to investigate the dimensions of supply chain integration adapting to the changing world. Furthermore, this study adopts the systematic review approach to identify the dimensions of supply chain integration and construct a supply chain integration framework. The review found that supply chain integration dimensions including internal integration, supplier integration, customer integration, and service provider integration are important for practitioners. Ultimately, this review recommends future studies to focus on the impact of supply chain integration on supply chain risk management.
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