Salah satu kegagalan dalam merintis usaha adalah kegagalan dalam manajemen operasional yang buruk. Risiko operasional diakibatkan oleh kegagalan proses internal, human error, kegagalan sistem atau adanya problem eksternal yang memengaruhi kegiatan operasional. Penelitian ini bertujuan untuk mengukur risiko operasional PT. Unilever Tbk. sebelum dan sesudah pandemic Covid 19. Metode yang digunakan adalah kualitatif, dengan teknik pengumpulan data yang digunakan yaitu teknik observasi dan dokumentasi. Hasil penelitian ini yaitu terdapat perbedaan tingkat RPN pada kegagalan internal dan eksternal. Jika sebelum pandemi risiko operasional – eksternal sebagai krisis risiko terendah, selama pandemic Covid 19, risiko operasional – internal yang menjadi krisis risiko terendah. Kurangnya modal kerja dan bertambahnya pengeluaran disebabkan oleh adanya pandemi. Para investor kurang berminat pada saham consumer dan pemberian new normal kit menambah pengeluaran perusahaan tanpa diiringi pendapatan. Risiko operasional – eksternal juga meningkat karena adanya risiko kedatangan bahan baku yang terlambat dan gangguan pada jaringan rantai pasok terutama di supplier.
Penelitian ini merupakan penelitian kuantitatif yang bertujuan untuk mengetahui pengaruh kepuasan pelanggan, promosi dan citra merek terhadap loyalitas merek serta pengaruh citra merek sebagai variabel mediasi. Populasi dalam penelitian ini adalah target demografi konsumen YouC1000 berusia 15-30 tahun. Ukuran sampel diambil sebanyak 75 responden, dengan teknik pengambilan sampel non-probability sampling dengan metode sampel purposive sampling. Pengumpulan data dilakukan melalui penyebaran kuesioner online berbentuk google form. Teknik analisis yang digunakan adalah metode analisis inferensial melalui PLS (Partial Least Square) dengan software SmartPLS 3.2.9. Hasil penelitian ini menunjukan bahwa (1) kepuasan pelanggan berpengaruh positif dan signifikan terhadap citra merek, (2) kepuasan pelanggan berpengaruh positif dan signifikan terhadap loyalitas merek, (3) promosi berpengaruh positif dan signifikan terhadap citra merek, (4) promosi berpengaruh positif dan signifikan terhadap loyalitas merek, (5) Citra merek tidak berpengaruh terhadap loyalitas merek, (6) Kepuasan pelanggan melalui citra merek tidak berpengaruh terhadap loyalitas merek, (7) promosi melalui citra merek tidak berpengaruh terhadap loyalitas merek. Serta memiliki nilai R-Square adjusted sebesar 0,685.
Quality is a factor to increase the competitiveness of a product. By increasing quality, the production costs will be reduced, thus it will eventually reduce waste. The failure of a product can be caused by the availability of raw materials, machines, equipment, human resources, and environmental factors during the production process. Quality control is a method used to keep the product needed by the market to be within controlled limits. This study aims to determine the quality of Tempe SS products at the Sirajussa’adah Islamic Boarding School in Limo Depok. It is carried out to see whether the quality is still within control limits or not by using the Six Sigma method with several stages of DMAIC (Define, Measure, Analyze, Improve and Control) implementation. In this research, calculations are carried out using the checksheet, flow chart, histogram, Pareto Hart, control, scatter diagram and fishbone diagram methods of production. Based on the results, it can be concluded that for 25 times the study, it is obtained the value of the center line (CL) of 0.0036, the value of the upper control limit (UCL) of 0.0050, and the value of the lower control limit (LCL) of 0. It is also found that there are a number of variations in the process that are outside the control limit (out of control) and within the control limit (in control) in the production process of Tempe SS at the Sirajussa Islamic Boarding School in Limo Depok. However, this is still inadequate for the fermentation process infrastructure, equipment for packaging is still manual and environmental factors determine the cause of the number of defective products.
This research is a descriptive quantitative study that aims to find out how effective Gojek's online advertising is for students living in Jakarta using the EPIC Model method. The sample in this study used 100 active students residing in Jakarta as respondents. Sample selection was done by purposive sampling method with non-probability sampling technique. In this study, measurements will be carried out on the 4 dimensions of EPIC by looking for the average score of each dimension, the results of the study show the empathy dimension makes advertising able to attract customers' attention, the dimension of persuasion that advertising can affect customers, the impact dimension makes the advertisement give a deep impression to the customer, and the communication dimension can be stated that Gojek advertising can be well remembered and understood. From the results of the EPIC Rate of the four dimensions, the average EPIC score indicates the effective category.
Since the crisis of employment in the industrial company / plant confined to absorb surplus labor. The increasing needs of family life and the head of the family income is not enough to make the involvement of women in order to increase revenue.The results showed that the characteristics of an average age of reproductive age 35-45 years (50%), has 2 children (41.18%) and have free time 6 hours (32.35%). The role of age, number of children, time spent working on women's labor income is jointly influenced significantly by 92.40%, meaning that its role is quite high, while partially the most dominant is the allocation of time and long work by 92.54%. Partial effect of age and number of children do not have a significant effect while the allocation of time to work a significant effect on women's earnings power. The role of age, number of children, time allocation and labor income women on family income have a significant effect jointly by 38.40% and amounted to 61.60% due to other factors. From the research results in this study suggested an increased skills for youth with less experience, increase working time, more inspiring for innovative product design, reproduce exhibitions for the introduction of products both within and outside the region.
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