Reviews the most important Danish business information sources with particular reference to those found in the annual Danish Database Directory: INFOSCAN; the Library Directory (Biblioteksvejviser) and the Guide to Special Libraries. Describes the activities of business libraries and information centres in Denmark in terms of the long tradition of service to business and industry practised by Danish academic and special libraries. Lists the most important business information libraries in Denmark, outlining the provision of business information by public libraries, information brokers and consultants, and other business information suppliers. Includes notes on specializations and details of addresses, telephone, fax and electronic mail numbers. Lists sources of information about the European Community, Danish newspapers covering business, trade and industry, and relevant newsletters. Concludes with a case study outlining the development of new business information services in the city of ørhus, citing statistics on use of the Business Information Service at ørhus Public Library, and the activities of the Business Information Centre at the Science Park, ørhus.
This paper presents the major findings from the project 'Development of new methods for evaluation of library Web sites on the World Wide Web'. The report includes a brief examination and discussion of quality applied to Web sites in general and concerning library Web sites in particular. Findings from a few empirical surveys are presented. A new list of quality criteria for evaluation of academic libraries is compiled. The list is tested on three Danish academic libraries. Finally, a revised list of criteria is applied to twelve major Danish academic libraries. The findings include the panellists' scores and their verbal comments. The main conclusion is that the Web sites of the Danish academic libraries in question are above average compared with Web sites in general. They do not, however, come up to expectations as virtual expressions of the quality levels of the libraries. This situation can only be improved if the libraries allocate the necessary resources regarding updating and development of the Web sites. This should be done on the basis of regular user studies and comparative evaluations.
A great deal of effort has been invested in promoting high quality Web pages in general. Long lists of criteria of “good” Web pages have been proposed. So far, not many studies have been dealing with the specific problems of library and information centre Web sites. Among these studies the majority have rather been using quantitative methods. What is needed, however, are user‐oriented evaluation studies using qualitative methods dealing specifically with Web sites of libraries and information centres. An ongoing Danish study aims at developing new methods of user‐oriented evaluation of library and information centre Web pages. Main areas investigated are: Design and structure; information quality; links and navigation; visual quality; and updating. The findings from some theoretical considerations and a pilot study are presented. A preliminary evaluation method is discussed.
The overall Situation of the Information Professional is described and analysed. Demands from the public äs well äs from the private sector are considered. A number of challenges to the Information Professional are set up äs a framework, challenges coming from new types of users, new subjects, interdisciplinary subjects, new categories of Information, new types of Job, new types of management, new ways of work, new types of personal responsibility, new working environment problems, new Information technology, new communication and the Implementation of well-known forms of communication, new possibilities for distribution of Information, new ideas and modes of thinking relating to core concepts in Library and Information Science, and the growing problem of keeping up-to-date with the developments of the Information profession. Especially new Information technology and its introduction into the organization are treated. The concept of subsidiarity is applied in order to develop a new principle for Job content in relation to Information technology.
A short presentation concerning the use of computer‐mediated‐communication (CMC) in information work is given together with the latest figures for use worldwide. Human aspects of CMC are discussed briefly. A few traditional information professional applications of electronic mail are described. Special attention is paid to the Danish Science Park Network as an example of computer supported cooperative work (CSCW). Through the use of some examples of dedicated ‘person‐centred’ systems (ALANET, LA‐net, etc.), interesting new applications of E‐mail for the information professional are considered.
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