User‐oriented evaluation of library and information centre Web sites

Clausen, Helge

doi:10.1108/03074809910248537

Cited by 12 publications

(11 citation statements)

References 4 publications

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“…The finding that several of the libraries were being reviewed or redesigned was consistent with recommendations from researchers such as Gilutz and Nielsen (2002) and Clausen (1999). All of the academic libraries Shropshire (2003) studied were undergoing alterations.…”

Section: Additional Commentssupporting

confidence: 77%

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Stakeholder involvement in the development and maintenance of web sites for children

Coomes¹,

Liew

2007

Online Information Review

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this article is to investigate how public and state libraries are responding to research recommendations that the usability of a web site for children is improved by involving a wide range of stakeholders and particularly the end-users, in its creation. Design/methodology/approach -The study employs a self-administered, structured e-mail questionnaire.Findings -The development of children's web pages is usually the responsibility of teams of internal stakeholders, with the librarians responsible overall for the library web site being involved most, followed by children's librarians. Other library staff, information technology staff from the parent organisation and external experts made smaller contributions. The target group of children were less involved and took informal, indirect roles, rather than the direct, formal roles recommended by research.Research limitations/implications -The sample size is small and includes only children's web pages in Australia and New Zealand. Originality/value -The paper presents a valuable analysis of stakeholder involvement in the development and maintenance of web sites for children among state and public libraries in Australia and New Zealand.

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Section: Additional Commentssupporting

confidence: 77%

“…The second most common was researching other library web sites as recommended by Clausen (1999) and Song (2003).…”

Section: Discussion Of the Survey Findingsmentioning

confidence: 99%

Stakeholder involvement in the development and maintenance of web sites for children

Coomes¹,

Liew

2007

Online Information Review

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“…We were unable to locate an evaluation case study that focused on the navigation effectiveness of a taxonomy's hierarchical structure and categories. Many studies explored the advantages and disadvantages of navigation as an alternative to key word searching (Borgman, Hirsh, Gallagher, & Walter, ; Lee & Olson, ; Beheshti, Large, & Tam, ), and usability issues involved in website navigation (Clausen, ; Seock & Norton, ; Luong & Liew, ; Harding, Szakacs, & Parry, ). Although some cases involved taxonomies, they focused on the interfaces implemented with those taxonomies (Uddin & Janecek, ), or preferences for online displays of taxonomies (Large, Beheshti, Clement, Tabatabaei, & Tam, ).…”

Section: Review Of Previous Researchmentioning

confidence: 99%

Evaluation of the navigation effectiveness of an organizational taxonomy built on a general classification scheme and domain thesauri

Wang¹,

Khoo

Chaudhry

2014

Asso for Info Science & Tech

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This paper presents an evaluation study of the navigation effectiveness of a multifaceted organizational taxonomy that was built on the Dewey Decimal Classification and several domain thesauri in the area of library and information science education. The objective of the evaluation was to detect deficiencies in the taxonomy and to infer problems of applied construction steps from users' navigation difficulties. The evaluation approach included scenario-based navigation exercises and postexercise interviews. Navigation exercise errors and underlying reasons were analyzed in relation to specific components of the taxonomy and applied construction steps. Guidelines for the construction of the hierarchical structure and categories of an organizational taxonomy using existing general classification schemes and domain thesauri were derived from the evaluation results.

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“…The need for designing such a questionnaire was expressed, for example, by Clausen (1999), but the very interesting and inspiring tool he constructed to evaluate Danish library Web sites was dominated by criteria regarding the form and usability of the Web sites. The need for designing such a questionnaire was expressed, for example, by Clausen (1999), but the very interesting and inspiring tool he constructed to evaluate Danish library Web sites was dominated by criteria regarding the form and usability of the Web sites.…”

Section: Searching For Criteriamentioning

confidence: 99%

The Roles of American and Polish Academic Library Web Sites: a Comparative Study

Sapa¹

2005

Libri

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This article discusses the roles of academic library Web sites, summarises the findings of research aimed at comparing the contents and usability of Polish and American academic library Web sites and presents conclusions regarding the basic functions they perform. Twenty-five Polish and 25 American Web sites were evaluated according to a detailed questionnaire prepared specially for this purpose. In total, 275 different elements of academic library Web sites were evaluated and analysed, including 237 elements regarding their contents and 38 regarding their usability. It became evident that these groups of Web sites differ significantly as regards to the contents but their usability features are quite similar.

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User‐oriented evaluation of library and information centre Web sites

Cited by 12 publications

References 4 publications

Stakeholder involvement in the development and maintenance of web sites for children

Stakeholder involvement in the development and maintenance of web sites for children

Evaluation of the navigation effectiveness of an organizational taxonomy built on a general classification scheme and domain thesauri

The Roles of American and Polish Academic Library Web Sites: a Comparative Study

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