The expansion of capitalism led to an intensification of problems, mainly of a social nature, which led to degrading processes of exploitation and exclusion of large human contingencies, depriving individuals of basic capacities and fundamental rights. Among these problems we can highlight social inequality, which is perceived through the exponential increase of differences between classes, lack of access to quality education and difficulty access to basic services, also triggered by this lack of human capacity due to absences of freedoms policies, economic facilities, social opportunities, guarantees of transparency and protective security. The objective of this work is to raise demands for social innovation in the city of Sousa, Paraíba. This is an exploratory, descriptive, qualitative research, carried out through a questionnaire composed of 20 objective questions, based on the categories Health, Income / Labor and Education, addressed by the HDI, applied in a sample of 371 Bolsa Família recipients, program of the Federal Government. The results obtained reveal several demands in the areas addressed, such as not having outpatient care near family residences, attending the dentist only in cases of need, not having a basic sanitation structure, not having future expectations regarding the labor market, presenting high unemployment, to know children engaged in some work activity, to show interest in entering higher education, showing the social dysfunctions caused by organizational practices, combined with the apparent absence of effective public policies. In conclusion, potential possibilities of developing social innovation were pointed out in consonance with the results obtained.
O objetivou mapear as demandas sociais para inovação social na cidade de Sousa, Paraíba. O estudo utilizou-se como ferramenta de coleta de dados um questionário composto por 20 questões objetivas, de acordo com as categorias Saúde, Renda/Trabalho e Educação, abordados pelo IDH. Os resultados obtidos pela pesquisa revelam que em relação à saúde, 20,3% dos beneficiários não dispõe de atendimento ambulatorial (Hospital, UBS, UPA) próximo de suas residências, 40,4% vão ao dentista apenas quando precisam e 19,8% dizem não possuir estrutura de saneamento na sua localidade. Com relação à renda/trabalho, 66% dos entrevistados dizem não ter expectativas futuras com o mercado de trabalho, atrelado a isso 83% disse que alguém da família ou conhecido, procura emprego e não consegue. Ainda entre os resultados relevantes, 46% dos pesquisados conhecem alguma criança ou adolescente menor de 15 anos, exercendo alguma atividade laboral. No indicador educação verificou-se que 85,6% dos beneficiários conhecem alguém analfabeto e 96,5% afirmaram ter interesse por cursar no futuro uma formação superior. Em conclusão, apontaram-se potenciais possibilidades de desenvolvimento de inovação social em consonância com os resultados obtidos.
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