Purpose This study aims to evaluate The World Café (TWC) method as a social collaborative learning environment. TWC is a widely used large-scale intervention for such things as organizational change and development or community development programs. Design/methodology/approach Three World Cafés were organized as part of a university research project on promoting sustainability-oriented innovation in the logistics sector. A total of 18 participants representing public and commercial organizations were interviewed on their experiences. Findings Learning processes are linked to social and cognitive aspects that TWC intervention effectively structures. Practical implications If a World Café is implemented according to the basic principles, it can be an effective environment for organizing non-formal learning in organizations. Originality/value Although the gray literature on World Cafés is full of anecdotal evidence about its effectiveness, there is a dearth of empirical research underpinning the claims.
The purpose of this research was to explore possibilities for waste management firms (WMFs) to act as lead firms in industrial symbiosis (IS) processes with small and medium enterprise (SME) clients in order to promote circular business models. We were curious to see how willing, and able four local WMFs were regarding the adoption of a firm lead role and under what conditions. We used a case study design because of the lack of research on the topic and the explorative nature of the research itself. First, we interviewed nine representatives from four WMFs using a semi-structured interview protocol. We then presented our results to the representatives as a basis for further discussion. We found that WMFs are open to adopting the various roles associated with a lead firm position in industrial symbiosis but need various kinds of support in order to so, for example, in coordinating the IS – network and for financing the activities. Our research is original in the sense that we look at the concept of IS from the specific context of a WMF-SME symbiotic relationship. We also contribute to both the IS literature as well as that of new business model development. Management implications include understanding why firms are willing to explore new business models with their client partners.
This reflective case history is about a Dutch micro-firm in the technical sector that was grappling with social issues on the work floor. Quarrels between the brothers of this family-owned and operated firm were negatively influencing business processes, teamwork, employee relations, and other social factors, resulting in complaints from customers. The goal of this change program was to help management improve workflow coordination and teamwork, in turn increasing product quality and customer satisfaction.
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