Process mining techniques are able to extract knowledge from event logs commonly available in today’s information systems. These techniques provide new means to discover, monitor, and improve processes in a variety of application domains. There are two main drivers for the growing interest in process mining. On the one hand, more and more events are being recorded, thus, providing detailed information about the history of processes. On the other hand, there is a need to improve and support business processes in competitive and rapidly changing environments. This manifesto is created by the IEEE Task Force on Process Mining and aims to promote the topic of process mining. Moreover, by defining a set of guiding principles and listing important challenges, this manifesto hopes to serve as a guide for software developers, scientists, consultants, business managers, and end-users. The goal is to increase the maturity of process mining as a new tool to improve the (re)design, control, and support of operational business processes

As a new distributed computing model, crowdsourcing lets people leverage the crowd's intelligence and wisdom toward solving problems. This article proposes a framework for characterizing various dimensions of quality control in crowdsourcing systems, a critical issue. The authors briefly review existing quality-control approaches, identify open issues, and look to future research directions.

In modern enterprises, Business Processes (BPs) are realized over a mix of workflows, IT systems, Web services and direct collaborations of people. Accordingly, process data (i.e., BP execution data such as logs containing events, interaction messages and other process artifacts) is scattered across several systems and data sources, and increasingly show all typical properties of the Big Data. Understanding the execution of process data is challenging as key business insights remain hidden in the interactions among process entities: most objects are interconnected, forming complex, heterogeneous but often semi-structured networks. In the context of business processes, we consider the Big Data problem as a massive number of interconnected data islands from personal, shared and business data. We present a framework to model process data as graphs, i.e., Process Graph, and present abstractions to summarize the process graph and to discover concept hierarchies for entities based on both data objects and their interactions in process graphs. We present a language, namely BP-SPARQL, for the explorative querying and understanding of process graphs from various user perspectives. We have implemented a scalable architecture for querying, exploration and analysis of process graphs. We report on experiments performed on both synthetic and real-world datasets that show the viability and efficiency of the approach.

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