We provide an initial insight into the occurrence and characteristics of animal-visitor interactions (AVIs) involving captive wild animals within zoos and aquaria. Using information provided online via official public websites of modern zoos and aquaria, we found that AVIs were provided by the majority of facilities. Our study revealed that a variety of AVI types were being offered. Globally, petting captive wild animals was the most prevalent AVI type advertised (n = 1241 observations, 43% (534) of facilities) and Mammalia was the most advertised taxonomic class (n = 5142; 53% (2739)). We found certain AVI types that were more commonly offered than predicted. These were opportunities to: (1) Hand feed captive wild animals in Asia, North America and Oceania; (2) ride wild animals in Europe and North America; (3) walk with or swim through wild animal enclosures in Asia; and (4) walk with wild animals in Asia and Europe. Given the global prevalence of AVIs in modern zoos and aquaria, and an apparent lack of animal welfare focused research, we provide recommendations to help effectively balance and manage captive wild animal welfare with other primary interconnected goals.

Zoo animal welfare is a high priority for many institutions worldwide, with modern zoos now ensuring that animals are housed and cared for to the highest standards. However, in countries where this knowledge is not as available or understood, standards may be lower. The aim of this research was to investigate if there were common zoo welfare concerns across developing country zoos. Wild Welfare is a charity working globally to improve welfare for zoo animals and has an independent welfare audit that is carried out before any intervention occurs. The Wild Welfare Audit, consisting of 110 questions, covering nine topics, was completed at 11 zoos in seven developing countries (Brazil, Egypt, Libya, Indonesia, Thailand, Malaysia and Vietnam) following a Likert scale score (1–3). A principal component analysis was also performed to evaluate the audit questions. The results suggest that common areas of concern were animal behaviour, positive animal mental states and human health and safety. These themes were likely due to the lack knowledge and understanding that may be linked to historical and cultural differences. This research has helped to revise the welfare audit as well as inform future intervention strategies for improving developing country zoo animal welfare.