Faced with the challenge of launching a new product into numerous countries, managers may view a sequential rollout as the prudent course of action. Rather than launching the product simultaneously in diverse countries, they may believe they can reduce risk by launching first in one or two countries, and then in others. However, this strategy overlooks the interplay between timeliness in international new product rollouts (INPR) and product success. George M. Chryssochoidis and Veronica Wong explore these issues in a study of 30 high-tech products launched into multiple European markets. Their study has three objectives: examining the incidence of timeliness and delays in simultaneous and sequential INPR; exploring the causes of delays in INPR; and assessing the effects that INPR timeliness and delays have on new product outcomes. They define timeliness in INPR as the availability of the new product to the firm's multiple target markets within the time frame planned by the company's managers. In other words, timeliness in this study reflects a company's capability for adhering to the schedule that management has established. Contrary to expectations, the results of this study do not reveal direct effects on timeliness in INPR from such sources as diversity of target markets or the firm's external environment. These results suggest that firms can achieve on-time, multicountry rollout of new products notwithstanding the legal, technological, and competitive environment. For the firms in this study, timeliness in INPR depends on such factors as sufficiency of marketing and technological resources (for example, to train sales staff, provide after-sales service, and adapt the product for multiple markets), proficiency in executing new product development activities, and effective communication between a company's headquarters and its business units and customers in different countries. Among the 22 product launches categorized as sequential rollouts in this study, 15 experienced delays. All eight of the simultaneous launches were timely. The results of this study indicate a positive relationship between timeliness in INPR and new-product success. Conversely, for the firms in this study, delays in INPR resulted in lower-than-expected product sales and profitability. In other words, the seemingly less risky sequential launch strategy may actually increase the risk of new product failure by delaying product rollout in multiple markets
Late introduced differentiated products are at a disadvantage compared to existing products in the marketplace as they suffer from consumer confusion regarding such differentiation. This confusion has several important repercussions ultimately resulting into a slow diffusion and limited success of the late introduced differentiated products in the marketplace. This study attempts to explain the problem using data regarding organic food products. The repercussions of the problem are also assessed
Purpose-The present study using the Consumer Ethnocentric Tendencies Scale (CET-SCALE) aims to evaluate the level of consumer ethnocentrism (CE) and its implications on their evaluation of food products. Furthermore, it seeks to examine the level at which country of origin (COO) effect is activated (country, product or attribute) per consumer cluster of different level of CE in a food evaluation context. Design/methodology/approach-For attaining the above aims, a questionnaire was developed and completed by 274 respondents. The set of countries of origin and products under consideration encompasses Greece, Italy and Holland and yellow cheese, ham and beer. Findings-The use of the CET-SCALE pinpointed that the sample can be characterised as marginally ethnocentric. Exploratory and confirmatory factor analyses justified the uni-dimensionality of CE. Cluster analysis allocated the sample into two clusters, the ethnocentric and the non-ethnocentric. The results showed that ethnocentrism affects not only consumer beliefs, but also the way perceived quality of domestic and foreign products are evaluated, culminating in the appearance of COO-effect. In ethnocentric consumers, the COO effect is activated at the initiatory level of the country a food product originates in (country-specific), except when the foreign country of origin is given, where the COO effect is activated at the level of the product type (product-specific). In the non-ethnocentric cluster, COO does not lead to an overall acceptance or rejection, but instead it affects the evaluation of specific product attributes (attribute-specific). Research limitations/implications-The survey suffers the limitation of focusing on the influence of ethnocentric beliefs in food products evaluation and not on their real impact on final purchasing behaviour. Consumer ethnocentrism and COO effect are linked together, but the stimulus that activates their link differs according to the strength of ethnocentric beliefs held by consumers; that given, different marketing strategies should be applied depending on the level of CE of the target-group selected. Originality/value-Internationally, the issue of COO-effect is comprehensively examined, yet the literature has focused almost explicitly on hi-tech or fashion products and services. This fact attaches particular importance to the present study, which is concerned exclusively with food products.
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