The past two decades has seen a plethora of papers and academic research conducted on investigative interviews with victims, witnesses and suspected offenders, with a particular focus on questioning techniques and typologies. However, despite this research, there still remain significant discrepancies amongst academic researchers and practitioners over how best to describe types of questions. This article considers the available literature relating to interviews with children and adults from both a psychological and linguistic perspective. In particular, we examine how different types of questions are described, and explore the discrepancies between competing definitions.
Using transcripts of 26 real-life interviews with suspected child sex offenders from England, this study examined the use of empathy and the impact of question type on the amount of investigation relevant information (IRI) obtained. There were no significant differences in the amount of IRI obtained in the interviews as a function of the use of empathy by police officers. The mean proportion of inappropriate questions was significantly higher than the mean proportion of appropriate questions and, as hypothesized, the responses to appropriate questions contained significantly more items of IRI than responses to inappropriate questions.
Summary
A growing body of research illustrates consensus between researchers and practitioners that developing rapport facilitates cooperation and disclosure in a range of professional information gathering contexts. In such contexts, rapport behaviors are often intentionally used in an attempt to facilitate a positive interaction with another adult, which may or may not result in genuine mutual rapport. To examine how rapport has been manipulated and measured in professional contexts we systematically mapped the relevant evidence‐base in this field. For each of the 35 studies that met our inclusion criteria, behaviors associated with building rapport were coded in relation to whether they were verbal, non‐verbal, or para‐verbal. Methods to measure rapport were also coded and recorded, as were different types of disclosure. A Searchable Systematic Map was produced to catalogue key study characteristics. Discussion focuses on the underlying intention of the rapport behaviors that featured most frequently across studies.
Many researchers have argued that the use of empathy in police interviews is beneficial to the rapport building process, with some arguing that its use may actually increase the number of admissions from specific cohorts of suspected offenders. Many police training protocols and guidelines also suggest that officers should use empathy during investigative interviews, yet no distinct definition is provided. This paper will provide a review of the current literature in the area and will discuss the meaning of empathy and its effectiveness during police interviews with those suspected of committing sexual offences.
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