Governments in many countries are implementing performance reporting systems. Many advocates claim that performance reporting results in accountability and effectiveness. There is no theory to justify these claims and guide implementation. This paper presents five field studies of five performancereporting systems to begin building theory.Four locations are optimistic; one is not. Mere adoption of performance reporting is not effective. Broad involvement across all government levels is important. Communication and integration with strategic planning and agency management are essential. Two theoretical streams, accounting in organized anarchies and the constitutive role of accounting, are useful theoretical bases.Performance reporting is widely touted worldwide as a means to achieve increased public accountability by governments with claims that it leads to greater efficiency and effectiveness. Yet there has been little significant attempt to develop a comprehensive theory that justifies these claims and provides implementation guidance. There is especially a lack of theory drawn from empirical observations. One effective way to build theory is the field study. 1 Also, methodological approaches called the method of agreement and the method of differences have recently emerged in accounting-related
Explores management control and accounting systems of three
successfully competing companies to gain deeper insight and fill
knowledge gaps. Results show that management control and accounting
systems do exist which enhance successful competition. Common features
are heavy influence of marketing strategy and activities, but with
little interaction between the marketing and accounting functions and
with substantial accounting‐type activity, notably activity based cost
accounting, outside the accounting function. Traditional budgetary
accounting controls are used only for operating costs; social and
behavioural controls are used for revenues. Company executives believe
these features contribute to effective competition strategy. Findings
differ from conventional wisdom but provide implications for system
design and continued research.
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