Abstract. Warehouse performance management has an important role in improving logistic's business activities. Good warehouse management could increase profit, time delivery, quality and customer service. This study is conducted to assess performance of retail warehouses in some supermarket located in Central Java and Yogyakarta. Performance improvement is proposed base on the warehouse measurement using Frazelle model (2002), that measure on five indicators, namely Financial, Productivity, Utility, Quality and Cycle time along five business process in warehousing, i.e. Receiving, Put Away, Storage, Order picking and shipping. In order to obtain more precise performance, the indicators are weighted using Analytic Hierarchy Analysis (AHP) method. Then, warehouse performance are measured and final score is determined using SNORM method. From this study, it is found the final score of each warehouse and opportunity to improve warehouse performance using peer group benchmarking
suasana alam di malam hari hingga pemandangan di pagi harinya. Salah satu pendukung camping yaitu tenda untuk beristirahat di alam terbuka. Jenis tenda yang digunakan kegiatan camping biasanya berupa tenda yang telah jadi atau terpal yang dihubungkan antar pohon, bahkan ada juga tenda gantung. Dikarenakan tenda digunakan di alam terbuka untuk beristirahat, maka pesepeda yang menggunakan tenda tersebut menginginkan kenyamanan dan keamanan dalam penjelajahan dan istirahat.Penelitian ini merupakan inovasi sepeda dengan menambahkan part yang membentuk frame untuk mendirikan tenda. Pembuatan desain inovasi sepeda mempertimbangkan kebutuhan pelanggan dan tingkat kepuasan pelanggan. Mkpojiogu dan Hashim (2016) menyatakan bahwa kepuasan pelanggan sangat penting dirasakan untuk memberikan
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