Warehousing performance improvement using Frazelle Model and per group benchmarking: A case study in retail warehouse in Yogyakarta and Central Java

Abstract

Abstract. Warehouse performance management has an important role in improving logistic's business activities. Good warehouse management could increase profit, time delivery, quality and customer service. This study is conducted to assess performance of retail warehouses in some supermarket located in Central Java and Yogyakarta. Performance improvement is proposed base on the warehouse measurement using Frazelle model (2002), that measure on five indicators, namely Financial, Productivity, Utility, Quality and Cycle time along five business process in warehousing, i.e. Receiving, Put Away, Storage, Order picking and shipping. In order to obtain more precise performance, the indicators are weighted using Analytic Hierarchy Analysis (AHP) method. Then, warehouse performance are measured and final score is determined using SNORM method. From this study, it is found the final score of each warehouse and opportunity to improve warehouse performance using peer group benchmarking

Performance Evaluation of Retail Warehouses: A Combined MCDM Approach Using G-BWM and RATMI

“…Few studies have offered information about the MCDM tools employed in the warehouse performance evaluation context. A study by Kusrini et al [10] assessed the performance of retail warehouses in supermarkets in Central Java and Yogyakarta, Indonesia. The criteria were weighted using the AHP approach.…”

Design of SMARTER multi-criteria model to improve the productivity of the Order-picking process: computational simulation

“…En el presente caso la zona de bajo giro es una operación fundamental puesto que forma parte del flujo de preparación de pedidos y si hay demoras afecta toda la línea. Conocer la ubicación exacta de los artículos facilita y agiliza considerablemente las operaciones de un determinado proceso [16]. El uso de la metodología multicriterio SMARTER permitirá obtener las ubicaciones de todos los productos que se encuentran en la zona de baja rotación con el fin de reorganizar y minimizar los tiempos en la preparación de pedidos.…”

Innovative Solutions and Challenges for the Improvement of Storage Processes

“…The warehouse is a large building that stores raw materials and manufactured products before they are sent to customers. Kusrini et al [28] Warehousing activities depend on the variety and number of goods, the daily workload, and the diversity of processes required to meet the needs of customers and suppliers. The warehouse activities are divided into five activities: receiving, postponing, storing, collecting, and shipping orders.…”

“…According to Chiang et al [24], Dauod et al [45], and Dieu Ho et al [25], order collection accounts account for 55 percent of the total cost of warehousing, which shows the role of order picking in warehousing. In analyzing, Kusrini et al [28] also clarified that order picking is one of the most time-consuming warehousing processes and that, in many cases, it is the case that it accounts for more than 50 percent of warehouse operating costs.…”