We show that the widely used relaxation time approximation to the relativistic Boltzmann equation contains basic flaws, being incompatible with microscopic and macroscopic conservation laws. We propose a new approximation that fixes such fundamental issues and maintains the basic properties of the linearized Boltzmann collision operator. We show how this correction affects transport coefficients, such as the bulk viscosity and particle diffusion.

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We use a novel formulation of the relaxation time approximation to consistently calculate the bulk and shear viscosity coefficients using QCDinspired energy-dependent relaxation times and phenomenological thermal masses obtained from fits to lattice QCD thermodynamics. The matching conditions are conveniently chosen to simplify the computations.