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Purpose By examining the intellectual property (IP) portfolio of the largest Brazilian footwear firms, the purpose of this paper is to improve the understanding of how manufacturing firms in the footwear industry in a developing country are using the IP system. Design/methodology/approach Intellectual property rights (IPRs) are widely acknowledged to be of central importance to manufacturing processes and systems. As such, manufacturing firms located in developing countries also need to use the international IP system in order to increase their competitiveness. This study examines how the Brazilian footwear industry is protecting their IPRs by assessing IP filings in recent years from this particular industry. Findings Here, the authors provide empirical evidence indicating a recent growth in IP filings that was accomplished by manufacturing firms in the Brazilian footwear industry. Additionally, the authors also found that the use of the IP system is highly concentrated in the two Brazilian footwear industrial clusters, which are located in the States of São Paulo (SP) and Rio Grande do Sul (RS). Research limitations/implications The analysis can be considered a solid reference for future studies that assess the use of IP of manufacturing organizations as a developing country context. The authors believe it is worthwhile to conduct qualitative interviews with the senior managers of the IP department of Brazilian footwear manufacturers located in the SP and RS industrial clusters, as a means of deepening our understanding on their motivations to file IP applications. Practical implications The results presented in this study demonstrate a recent growth in IP filings accomplished by firms in the Brazilian footwear industry, which is an industry subject to serious threats posed by counterfeit and pirated goods. More specifically, the authors provide empirical evidence that the use of the IP system is more intense in two industrial clusters, which are located in the states of SP and RS. In this way, the authors believe that similar patterns will appear in other technical areas, in which industrial clusters can be identified. Social implications According to OECD/EUIPO (2016), the footwear industry has been leading the rank of the most severely affected by counterfeit and pirated goods worldwide. Highly copied goods also include clothing, electrical machinery and equipment, articles of leather, and watches. However, footwear products are more frequently illegally copied as compared to any other type of product. Originality/value Given the increased importance of IP assets in the current knowledge-based society, firms located in developing countries ought to use IP more intensively. In fact, even with growing correlation between IP and competitiveness, IP data from firms in developing countries have received limited treatment in the extant literature. In summary, the evidence base is not strong and it urgently needs strengthening. As such, to the authors’ knowledge, this study is the first contribution addressing the use of IP by footwear manufacturing firms in a developing country.

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Business Activity Monitoring (BAM) provides real-time access to critical business performance indicators to improve the speed and effectiveness of business operations. Ideally, BAM systems should allow enterprises to improve their operational performance by helping them perceive, understand, and respond to events that have a significant impact on their business processes. Despite the fact that most enterprises have pressing needs to improve their operational performance in highly competitive and dynamic business environments, BAM systems have been poorly utilized. This is mainly due to the fact that there are no formal standards which enumerate what specific features BAM systems must include or theoretical models which support comparative analyses between BAM systems. Indeed selecting a suitable BAM system is a challenge. To improve the ability of enterprises to understand and select a BAM system for their particular decision support needs, a BAM definitional model as well as BAM classification criteria is proposed.

Summary In order to bolster the emerging but still underdeveloped conceptualization of e‐government technology transfer, we examine the implementation of a European Patent Management System in Brazil. The case study provided in this article offers opportunities to improve understanding on technical and organizational issues associated with e‐government technology transfer. Our findings provide evidence that the transfer of e‐government technology from a European to a Brazilian context requires multiple adaptations of the original design, intensive learning on the side of the recipient organization, and flexible implementation plans. Copyright © 2016 John Wiley & Sons, Ltd.