Nowadays, the use of distance learning in the educational process of a university is becoming relevant. The current conditions stimulate and intensify the use of innovative training tools, in particular, network software products. This paper analyzed the possibilities and costs of using various digital products in an educational environment. In particular, they consider the use of mobile digital solutions for distance learning, as well as the requirements for the development of such tools by teachers who do not have the skills to create software at a professional level. The Telegram messenger example describes the experience of using instant messengers in the learning process, namely, a chat bot was created to organize the control of knowledge of students in a higher educational institution. The original chat bot, which was developed using the Telegram API interface and the Chattera chat bot designer, tests the knowledge and skills of students undergoing “General and professional pedagogy” educational discipline. This study showed that the potential of the messenger is not only in communication between users in the form of sending audio, video, and text messages, but also in its educational capabilities.
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