The purpose of this paper is to explore the link between supply chain capability and supply chain operational performance. In addition, the current study investigates the mediating role of technology integration and logistic integration between supply chain capability and supply chain operational performance. The firms in Tin industry of Indonesia are chosen as the sample of the study. To achieve the objectives of the current study, structural equation modeling is used using smart PLS. Data is collected through mail and telephonic survey. The responses are collected through the postal and electronic mail, questionnaire survey. According to the direct results, it is shown that all hypotheses were meaningful (α = 5%). The mediation effect of technology integration and logistic integration in the relationship between Supply Chain Capability and Supply Chain Operational Performance (SCOP) was examined. The results of mediation show that for logistic integration mediation hypothesis, the results was meaningful (α = 5%), whereas for the technology integration the results was not significant. The results of the study are useful for policymakers, practitioners, operation managers in understanding the link between human resource management and operational management. ensee Growing Science, Canada by the authors; lic 9 © 201
This research examined the Effectivitness of Total Quality Management (TQM) Principles in the SMK Negeri 2 Kota Gorontalo, Indonesia. The research focused on principle implementation of TQM in strategies; procedures; impending factors as well as the effort of principal in implementing TQM in the success way. Research method employed the descriptive quantitative approach with technique of collecting the data through questionnaire. The research findings showed that (1) Principles Implementation Strategy of total quality management (TQM) at SMK Negeri 2 Gorontalo City was categorized good with score average 89,59%, (2) Principles Implementation procedure of total quality management (TQM) at SMK Negeri 2 Gorontalo City was categorized good with answer score average is 86,66%, (3) Factors hindering in Principles Implementation of total quality management (TQM) at SMK Negeri 2 Gorontalo City was categorized good with answer score average is 80,87%, (4) The effort of headmaster in Principles Implementation of total quality management (TQM) at SMK Negeri 2 Gorontalo City was categorized good with score average is 88,54%.
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